Best Price GuaranteeMember discount 5-15%

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Cancel a stay

Here you can cancel a hotel stay.

Register missing points

Are you missing your points?

Booking support

How to book different types of stays.

Group bookings

Send a request for 10 hotel rooms or more.

Corporate agreements

Get good rates on your business travel.

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FAQs within App

Why can’t I see my booking in the app?

Can I request a receipt for a previous stay?

How can I cancel a stay in the app?

Can I use a Service Station if haven’t booked via the website?

Why do I see a different booking number in the app than is listed on my confirmation?

What are the Terms & Conditions for the Nordic Choice Hotels app?

How can I add minibar expenses to my bill?

Where can I find my membership period and when my bonus points expire?

I have several bookings in my name - can I use a Service Station?

Can I pay for additional expenses when I check out using a Service Station?

How can I copy my membership number in the app?

How can I use the chat function in the app?

Does the hotel I'm staying at have mobile keys?

How can I update my personal information in the app?

Can I get the app in my own language?

When and where in the app can I find the restaurant voucher I receive as a member?

Why can’t I find my booking in the app?

Can I book a bonus night in the app?

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