MenuClose

Hi! How can we help you?

Can I use a Service Station* if haven’t booked via the website?

Yes, you can! However, if you would like the see the booking in the app, it will have to be linked to your membership. Please contact our Customer Service for assistance.

** The Service Station is a tablet situated in the hotel lobby allowing you to check in or out by yourself or with assistance from the hotel staff.*

Do you require assistance?

Please complete the message form so that we can handle your request. You will receive a reply within 3 working days.

Success!

Your password has been updated. You can now go ahead and do something more fun, like booking a dream stay!

Please note

Are you sure you want to change language?

Please note that if you have initiated a booking or logged in to My page, you will have to start over.