Are you missing a booking? Please allow up to 1 hour after you have made your booking for it to show up in the app. Have you been waiting a while? There are several reasons why your booking may not show up in the app.
You can now add your missing booking by selecting the action "Add missing booking" from the "My stays" tab alternatively by calling our Customer Services and they will sort it out for you.
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Please note that if you have initiated a booking or logged in to My page, you will have to start over.