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Hi! How can we help you?

How can I use the chat function in the app?

When you use the chat function, you'll be communicating directly with the staff at the hotel you will be staying at. You can ask them about breakfast opening hours or tell them that you took a bottle of red wine from the minibar and request for it to be added to your bill. You'll basically have a much smoother hotel experience!

Do you require assistance?

Please complete the message form so that we can handle your request. You will receive a reply within 3 working days.

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Your password has been updated. You can now go ahead and do something more fun, like booking a dream stay!

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Please note that if you have initiated a booking or logged in to My page, you will have to start over.