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Can I request a receipt for a previous stay?

You should automatically receive a receipt for your stay. If you don't get one an additional receipt may be requested by navigating to your "Previous" stays in the app. Select "Get receipt" and it will be sent to your preferred email address. Please note that additional receipts are available 24 hours after you check out and up to one year back in time.

Do you require assistance?

Please complete the message form so that we can handle your request. You will receive a reply within 3 working days.

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Are you sure you want to change language?

Please note that if you have initiated a booking or logged in to My page, you will have to start over.