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Nordic Choice ClubMy BookingsCustomer Service
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Cancel a stay

Here you can cancel a hotel stay.

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Booking support

How to book different types of stays.

Group bookings

Send a request for 10 hotel rooms or more.

Corporate agreements

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Similar questions

What are your standard check-in/check-out times?

How late can I check in? Do I need to notify the hotel if I'm arriving late?

I have several bookings in my name - can I use a Service Station?

Can I pay for additional expenses when I check out using a Service Station?

Can I use a Service Station if haven’t booked via the website?

Yes, you can! However, if you would like the see the booking in the app, it will have to be linked to your membership. Please contact our Customer Service for assistance.

The Service Station is a tablet situated in the hotel lobby allowing you to check in or out by yourself or with assistance from the hotel staff.

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Opening hours:

  • Monday - Friday: 8am - 8pm
  • Saturday: 9am - 5pm
  • Sundays and bank holidays: Closed

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