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System update

Please note that there will be a planned system update on Monday 30 January between 7am-8am. You will not be able to log into My Page during this time. We apologise for any inconvenience caused.

Hi! How can we help you?

Does the gift card still need to be valid during my stay?

If you have a gift card that you are using for payment at the hotel, it will need to be valid until the scheduled departure date.

If you have a gift card for overnight stays (no amount specified on the gift card) it will need to be valid when our Customer Service helps you to book your room.

Do you require assistance?

Please complete the message form so that we can handle your request. You will receive a reply within 3 working days.

Please note

Are you sure you want to change language?

Please note that if you have initiated a booking or logged in to My page, you will have to start over.