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I have received a gift card. How can I book a room?
Can I cancel the purchase of a gift card?
What do I do if I haven't received the gift card but can see that it's been paid for?
Does the gift card still need to be valid during my stay?
Can I use a digital gift card as part payment?
Can I give away a digital gift card to someone else?
Can I give away my gift card to someone else?
Can I use my bonus points together with a Be My Guest gift card?
Can I purchase a gift card using bonus points?
How do I use a gift card with the LGIFT code?
I have a Be My Guest gift card. How do I book a room?
How do I use a gift card with a fixed amount?
Can you replace lost gift cards?
I want to buy a gift card. What do you offer?
The gift card is valid for 12 months. Please note that you cannot extend the validity of a gift card, even if you haven't had the chance to use it.
Do you require assistance?
Please complete the message form so that we can handle your request. You will receive a reply within 3 working days.
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Please note that if you have initiated a booking or logged in to My page, you will have to start over.