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System update

Please note that there will be a planned system update on Monday 30 January between 7am-8am. You will not be able to log into My Page during this time. We apologise for any inconvenience caused.

Hi! How can we help you?

Can I use a digital gift card as part payment?

You can pay a hotel bill with our digital gift cards. You can also choose to just spend part of the amount on your gift card and save the rest for another time. You can also use the digital gift cards to pay for more than just your hotel room. Use them to pay in the restaurant, spa or the like!

On our digital gift card page you can see how much you have left on your card. Scroll all the way down, click on "View gift card amount" and enter your gift card's unique code. You will then see how much you have left to spend!

Do you require assistance?

Please complete the message form so that we can handle your request. You will receive a reply within 3 working days.

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Please note that if you have initiated a booking or logged in to My page, you will have to start over.