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System update

Please note that there will be a planned system update on Monday 30 January between 7am-8am. You will not be able to log into My Page during this time. We apologise for any inconvenience caused.

Hi! How can we help you?

How do I use a gift card with a fixed amount?

If you have a gift card with a fixed amount (i.e. not one or two hotel nights) you can use it at all our hotels. Book your room here on our website, directly with a hotel or via our Customer Service.

NB! Make sure that the rate you choose is payable upon arrival. You cannot choose a prepaid price category or book a package deal/campaign offer with a gift card.

Do you require assistance?

Please complete the message form so that we can handle your request. You will receive a reply within 3 working days.

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Please note that if you have initiated a booking or logged in to My page, you will have to start over.