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I have received a gift card. How can I book a room?
Can I cancel the purchase of a gift card?
What do I do if I haven't received the gift card but can see that it's been paid for?
Does the gift card still need to be valid during my stay?
Can I use a digital gift card as part payment?
Can I give away a digital gift card to someone else?
Can I give away my gift card to someone else?
Can I use my bonus points together with a Be My Guest gift card?
Can I purchase a gift card using bonus points?
How do I use a gift card with the LGIFT code?
How do I use a gift card with a fixed amount?
Can you replace lost gift cards?
I want to buy a gift card. What do you offer?
What are the terms and conditions for digital gift cards?
Please contact our Customer Service and they will help you to make a booking. Provide the code LVERDI and your unique gift card number so that our Customer Service can identify your gift card. Here you can find a list of bonus rates per hotel.
Bonus room bookings are available for a certain number of the hotel's standard rooms each day. Many hotels also offer superior rooms, subject to availability. Please also note that more bonus points will be required.
Do you require assistance?
Please complete the message form so that we can handle your request. You will receive a reply within 3 working days.
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Please note that if you have initiated a booking or logged in to My page, you will have to start over.