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System update

Please note that there will be a planned system update on Monday 30 January between 7am-8am. You will not be able to log into My Page during this time. We apologise for any inconvenience caused.

Hi! How can we help you?

I have a Be My Guest gift card. How do I book a room?

Please contact our Customer Service and they will help you to make a booking. Provide the code LVERDI and your unique gift card number so that our Customer Service can identify your gift card. Here you can find a list of bonus rates per hotel.

Bonus room bookings are available for a certain number of the hotel's standard rooms each day. Many hotels also offer superior rooms, subject to availability. Please also note that more bonus points will be required.

Do you require assistance?

Please complete the message form so that we can handle your request. You will receive a reply within 3 working days.

Please note

Are you sure you want to change language?

Please note that if you have initiated a booking or logged in to My page, you will have to start over.