Members get the best offers and prices.
Please note that there will be a planned system update on Monday 30 January between 7am-8am. You will not be able to log into My Page during this time. We apologise for any inconvenience caused.
Cancel a stay
Here you can cancel a hotel stay.
Register missing points
Are you missing your points?
How to book different types of stays.
Send a request for 10 hotel rooms or more.
Get good rates on your business travel.
Call or send us a message.
I have received a gift card. How can I book a room?
Can I cancel the purchase of a gift card?
Does the gift card still need to be valid during my stay?
Can I use a digital gift card as part payment?
Can I give away a digital gift card to someone else?
Can I give away my gift card to someone else?
Can I use my bonus points together with a Be My Guest gift card?
Can I purchase a gift card using bonus points?
How do I use a gift card with the LGIFT code?
I have a Be My Guest gift card. How do I book a room?
How do I use a gift card with a fixed amount?
Can you replace lost gift cards?
I want to buy a gift card. What do you offer?
What are the terms and conditions for digital gift cards?
Is it possible to extend the validity of the gift card?
How long are gift cards valid?
If you haven't received the gift card, please contact our Customer Service for assistance.
Do you require assistance?
Please complete the message form so that we can handle your request.
You will receive a reply within 3 working days.
Call usCall us on +47 22 334 200
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Please note that if you have initiated a booking or logged in to My page, you will have to start over.