Similar questions
How do restaurant vouchers work?
Can I book a room for someone else with Club Price?
Can I share a membership with my partner?
Where can I find membership terms and conditions for the Nordic Choice Club?
Where can I find my membership period and when my bonus points expire?
Can I book one of several consecutive nights with bonus points?
I want to book a bonus night but can only find a hotel room with normal payment terms. Why is that?
How many bonus points do I get per overnight stay?
Can I get bonus points if I go to a hotel restaurant?
Can I use my points to pay for part of my overnight stay?
Do I get bonus points for if I have a booking but do not check in?
Why is my booking not shown on My Page?
You are only able to view bookings on My Page or in the app if you were logged in on the website or the app when they were made. Bookings made when you were not logged in, either over the phone or via other booking sites, will not be registered on your profile.
It could also be that a particular hotel cannot be viewed among your other bookings. Some of the hotels have systems that are not compatible with the booking overview, and are thus not visible. We are working on resolving this. Here you can view a list of which hotels this applies to.
But don't worry, as long as you have a booking confirmation, you have a booking.
Do you require assistance?
Please complete the message form so that we can handle your request. You will receive a reply within 3 working days.