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The Clarion Hotel Sundsvall is a modern and elegant hotel situated by the River Selånger right in the heart of the city with fantastic amenities including a rooftop pool, a restaurant, bar, spacious conference facilities and charming rooms.
One of the best Clarions I’ve stayed in. Booked a spacious, albeit overpriced, superior room on a high floor, and found it both spacious and stylish. Unfortunately, the shower transformed the bathroom…
Poor reception with outstanding bad service and poor customer support. The room standard was under all criticism 🥲. The breakfast does not cater for people living in a vegetarian or vegan lifestyle…
Dear Guest, I sincerely apologize for your disappointing stay in our hotel. Thank you for your feedback, itś important for us to know how we can improve our service and facilities for future guests. Regarding our parking facilities we have a lot of guests who appreciate that the hotel is close to two parking garages but I understand that you you have another experience. Thanks again for sharing your thoughts with us.
The hotel staff make a building into a hotel and the staff in Sundsvall made this a great hotel. The location is close to the town centre with excellent views of the mountains and if the river is not…
Thank you for your fantastic review! Your review make us both happy and proud. Best Regards, Therese with colleagues
The hotel is really nice. Because of my clarion loyalty status I get an upgrade automatically and the superior rooms are awesome. However the service is deteriorating. Different things have over time…
Thank you Morten for your feedback. It is very important for us to receive feedback that helps us improve and develop. We will go through our routines and I hope you will see a difference next time you stop by. Best Regards, Therese with colleagues
I was given room 342. When entering the room - the bathroom was not cleaned whatsoever. I had to go down all the way to the reception and was given room 423 which was OK - except there was no toilet p…
Dear Fegelein, thank you for your feedback that will help us improve and become better. I am sorry to see that your stay wasn't pleasant and I am curious to hear more about it so I can return to responsible manager with your feedback so please, send an e-mail to therese.ohlin@choice.se with all information regarding your stay. Best Regards, Therese with colleagues
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