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Clarion Hotel® Sundsvall Sundsvall ,  Sweden

See all hotels in Sundsvall, Sweden

Clarion Hotel® Sundsvall

Sundsvall,  Sweden

The brand new Clarion Hotel Sundsvall is a modern and elegant hotel situated by the River Selånger right in the heart of the city with fantastic amenities including a rooftop pool, a restaurant, bar, spacious conference facilities and charming rooms.

Clarion Hotel® Sundsvall 4 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4
59 reviews
4.5
Cleanliness
4.5
Sleep Quality
4.5
Value
4
Service
4.5
Location
4.5
Rooms
4

Finally a modern hotel in Sundsvall

Sunday, November 07, 2021, Lit, 457h_kana

A new and modern hotel with a perfect location in the city centre. Nice bar, two restaurants and a spa (which unfortenately is not included in the hotel stay). Hotel staff was very helpful and frien…

A new and modern hotel with a perfect location in the city centre. Nice bar, two restaurants and a spa (which unfortenately is not included in the hotel stay). Hotel staff was very helpful and friendly and up to Nordic Choices standards, which is not the case at the other hotels in Sundsvall. On the downside... the digital thermostat that didn't seem to react to any commands. Sadly the lit thermostat screen couldn't be turned off and the light was stong enough to fill the enire room. The tip is to hang a towel over it in order to save your night sleep. On the other side, that seemd to make the room even colder! :-0

Owner Response

Sunday, November 14, 2021

Dear 457h_kana, thank you very much for your review. Thanks to you and your feedback we can improve and develop ourselves. I hope we can welcome you back soon again. Best Regards, Therese with colleagues

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4

Nice location at the center of Sundsvall

Monday, October 25, 2021, Vaasa, Finland, mmX84MO

A brand new hotel, nicely decorated, good breakfast. Something bothered me with the service - it was ok and "rehearsed" but kind of not genuine. At the lobby bar the service was non-existent and almos…

A brand new hotel, nicely decorated, good breakfast. Something bothered me with the service - it was ok and "rehearsed" but kind of not genuine. At the lobby bar the service was non-existent and almost rude. Don't know why..? Busy night?

Owner Response

Tuesday, October 26, 2021

Dear mmX84MO, I am very happy to see that you enjoyed our hotel and our breakfast. Thank you for your feedback. It is feedback like yours that helps us to become better. I hope we will be able to welcome you back to us again. Best Regards, Therese with colleagues

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2

Not so god

Sunday, September 05, 2021, Umea, Sweden, 106fridas

New hotel nice and clean but restaurant we had to wait 1 h for food after we order. Pool was not included in the room, had to pay 350kr. They did not knew what Corona was and had never heard about dis…

New hotel nice and clean but restaurant we had to wait 1 h for food after we order. Pool was not included in the room, had to pay 350kr. They did not knew what Corona was and had never heard about distance.

Owner Response

Wednesday, September 15, 2021

Hi 106fridas, First of all a big thank you for your feedback. I am very sorry to hear about your experience. We follow the restrictions regarding Covid-19 and I feel sorry that you experience that we don´t. If you would like to tell me more, please send me an e-mail on: therese.ohlin@choice.se Best Regards, Therese, Sales

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4

Bra boende, hackig konferensutrustning

Saturday, May 14, 2022, Bergeforsen , Anho9300

Trevliga och tysta (förvånadsvärt med trafik runt omkring) rum och mycket god mat med säsongsbetonade tillbehör. Uppkopplingen på konferensutrustningen var dock högst opålitlig och kopplade ifrån vid…

Trevliga och tysta (förvånadsvärt med trafik runt omkring) rum och mycket god mat med säsongsbetonade tillbehör. Uppkopplingen på konferensutrustningen var dock högst opålitlig och kopplade ifrån vid otaliga tillfällen

Owner Response

Sunday, May 15, 2022

Hej! Stort tack för din feedback! Härligt att du uppskattade våra tysta rum och mat. Tråkigt med uppkopplingen och du får gärna maila mig på therese.ohlin@choice.se för att berätta mer och kan åtgärda för framtiden. Hälsningar Therese

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2

Dåligt bemötande

Friday, May 13, 2022, , Pera1487

Ringde för att boka rum för min och hustru och 2 barn den 24/5,skulle behöva boka connecting rum och så långt ok,men då skulle vi behöva betala utöver rummen även betala extra för FYRA sängar!! Jag tä…

Ringde för att boka rum för min och hustru och 2 barn den 24/5,skulle behöva boka connecting rum och så långt ok,men då skulle vi behöva betala utöver rummen även betala extra för FYRA sängar!! Jag tänkte att hon recept sagt fel 3 ggr frågade jag o fick samma svar.värst var ändå bemötandet,oangarerad och med attityd. Kontakt med kedjans chef skulle be chefen för hotellet ringa mig 3 dagar fortfarande ej något samtal.mkt besviken

Owner Response

Saturday, May 14, 2022

Hej! Tack för att du hör av dig även här. Fick ditt telefonnummer av vår VD på ett av våra systerhotell, som du kontaktade. Jag testade att ringa dig men utan svar. Jag såg dock idag i ditt mail att jag tryckt fel på en siffra i ditt nummer. Svarade på ditt mail som du skickade idag och du får gärna svara på det vid tillfälle. Hälsningar Therese

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