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Hi! How can we help you?
Frequently asked questions
How can I cancel on the website?
How can I change a booking?
I have not received my booking confirmation. What should I do?
Why is my booking not shown on My Page?
Can children stay at the hotel free of charge?
What are the cancellation terms?
Can I book a room for someone else with Member Price?
I want to book a bonus night but can only find a hotel room with normal payment terms. Why is that?
How do I use booking codes for courses and conferences?
Something urgent?
Call us on: +47 22 334 200
Monday - Friday
8am - 8pm
Saturday
9am - 5pm
Sundays and bank holidays
Closed
Contact us