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Hi! How can we help you?

I am missing bonus points after my stay

It can take up to 48 hours for your points to be shown on your account after you check out. If you are still missing points after 48 hours, you can register your points here.

Do you require assistance?

Please complete the message form so that we can handle your request. You will receive a reply within 3 working days.

Success!

Your password has been updated. You can now go ahead and do something more fun, like booking a dream stay!

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Please note that if you have initiated a booking or logged in to My page, you will have to start over.