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How can I book with bonus points?
Do I get bonus points for if I have a booking but do not check in?
Can I book one of several consecutive nights with bonus points?
How many bonus points do I get per overnight stay?
I want to book a bonus night but can only find a hotel room with normal payment terms. Why is that?
It can take up to 48 hours for your points to be shown on your account after you check out. If you are still missing points after 48 hours, you can register your points here.
Do you require assistance?
Please complete the message form so that we can handle your request. You will receive a reply within 3 working days.
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Please note that if you have initiated a booking or logged in to My page, you will have to start over.