This site is protected by reCAPTCHA and the GooglePrivacy Policy and Terms of Service apply.
I am missing bonus points after my stay
Do I get bonus points for if I have a booking but do not check in?
Can I book one of several consecutive nights with bonus points?
How many bonus points do I get per overnight stay?
I want to book a bonus night but can only find a hotel room with normal payment terms. Why is that?
In order to be able to book a night and pay with bonus points (what we call a bonus night), you need to be logged in to the website or app and have as many points as you need for a night at that particular hotel. When you search for a hotel, you can select a price category for payment. As long as you are logged in, you can choose bonus points as a method of payment. A bonus night cost 7500 points. Here you can find an overview of what hotel nights at our various hotels cost in terms of bonus points.
Here is a detailed guide on how to make a booking with your bonus points.
Do you require assistance?
Please complete the message form so that we can handle your request. You will receive a reply within 3 working days.
Are you sure you want to change language?
Please note that if you have initiated a booking or logged in to My page, you will have to start over.