Clarion Collection® Hotel Plaza

The hotel is located across the road from the railway station and that makes the conveyance a breeze. Coming to the hotel, we reached a bit early and were charged for early check-in though many hotels write off the early check in charges if you are with an infant baby. The last at the reception in the evening, Eva was great in her duties and did all to make the stay pleasant for us including vegetarian option in the dinner. Overall great location and awesome EVA.

The price on Booking was changed at location due to the fact that they charged us for an extra bed even though the initial price was for 3 persons. They claimed it was for 3 in a double in the same bed. My wife, I and son. Stupid. Also there is absolutely NO service staff except from the one person at the reception. They blame the corona crisis for lack of staff. Well hey! Don’t sell the rooms then. Bar also closed. Sad with loads of guests. The breakfast was buffet! In the middle of a pandemic. Can you believe that? So our breakfast we had in town even though it was included. Rooms are basic and clean. Nothing to complaint about. The hole place oozes “not sexy” however it looks good online. Go to Stadshotellet instead.

1.5 years ago was the last time i was at this hotel and i was very satisfied so it was obvious i was to book again to mark me and my boyfriends first anniversary. I called prior to the visit and asked abt the "light meal and was told its a second course thus cancelling my reservations at another restaurant. Was very dissapointed at the light meal the bowl was mixed with both chicken and pork and we are not pork eaters. The breakfast the next day wasn't the clarion standard i even noticed asking why they was no bacon and that is standard in sweden and after breakfast when we got back to the room there was a coakroach. we took pictures and the receptionist didn't seem surprised. all we got was a "sorry and thanks for informing us" sio am very dissapointed. Won't be going there any more

The hotel is conveniently situated 5 minutes from the centralstation Nice reception and Public areas Was first shown to room 151 ,a really bad experiences due to lack of AC , yes lack of ANY kind of ventilation and with no possibility to open the windows ! When I complained I immediately got a new room 410 -much better ! Evening food included was not much to be happy about The soup was burnt and the fish lacked any kind of seasoning Breakfast also included in the rate was tasty and generous And after all debacle initially I could stay there overnight again due to its excellent location

We've stayed here a couple of times before. This is a very good hotel in the town centre, next to the train station. Polite staff who gladly go the extra mile to make sure your taken well care of. However, we booked a double bed but got twin beds. I guess we could have switched rooms, but we didn't notice the twin bed detail before we managed to use the room, so it was a bit too late. Parking: There's a car park in the neighbouring building, vis a vis the Savoy hotel. It's very expensive on the lower floors, so make sure you use the 4th or 5th floor.