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A warm welcome to Clarion Collection Hotel Plaza – a modern hotel in the centre of Karlstad. The staff’s priority is excellent service at this cosy meeting spot. 131 hotel rooms, 11 meeting rooms and relaxation area. We are a cash-free hotel.
Arrived at Sunday, departure at tuesday.. Check in was Ok, but we Only recived our roomkey and no information as the girl behind the desk was busy talking to a friend... The room was very small and th…
Thank you for taking time to answer our survey.Really sorry that we didn't live up to our service standard when you arrived. We are working with the air-conditions in the rooms, we have an old house and ventilation is tuff this varm summer. We have other rooms where you can open the window, the windows against the inside the hotel is closed for safety reasons. We wish you a nice summer and hope to show you our hotel in a better way soon. Regards Lena Malmberg General Manager
The staff was very nice and the food was also good. The main problem was the sleeping. Having an inside room made it impossible to open windows, no A/C in the hotel and no fans available. Impossible t…
Thank you for taking time and answering our survey. We do appreciate your opinion and try to make a better impression f or our guest all the time. This summer Sweden and Karlstad have fantastic weather and our old building are have trouble with that. But we try our best and have bought even more fans to our rooms. The hotel have different sizes on our rooms. Hope to see you a again so we have the chance to show that we can make a better stay for you. Wish you a pleasant vacation in Sweden. Regards Lena Malmberg General Manager
We stayed 1 night as a break between a cross-Sweden drive. The hotel is adequate and clean, if a bit unstylish. The breakfast is above average. It is a 10 minute walk to central Karlstad and what i…
Thank you for taking time to answer our survey, we do appreciate that. We wish you very welcome back. Regards Lena Malmberg General Manager
nice hotel in the centre of Karlstad,the single room is confortable and has enough space. the only complain is that the room is towards the internal court and it is not possible to open the windows. f…
Thank you for your feedback. We are working hard to do improvements and always give our guests the best service we can. Hope to see you soon with us again. Best regards Lena Malmberg
We did have a few complaints when we stayed at this hotel last year, but the manager handled that in a very impressive way. After reading our review on Tripadvisor, she made contact, and offered us a…
Tack för din återkoppling. Härligt att höra att vi kunde leva upp till era förväntningar denna gång. Vi hoppas ni återkommer till oss igen. Varmt välkomna tillbaka! Mvh/ Lena Malmberg General Manager
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