Clarion Hotel® The Hub

Safe place to arrange meetings in a time with Covid19

Thursday, September 24, 2020, Stavern, 985bjarneh

Thank you for contributing to a very successful meeting where we felt safe and well taken care of by all involved employees at the hotel in relation to Covid19. In addition to that everything else wor…

Thank you for contributing to a very successful meeting where we felt safe and well taken care of by all involved employees at the hotel in relation to Covid19. In addition to that everything else worked as expected technically and we had a nice stay.

Owner Response

Thursday, September 24, 2020

Thank you so much for your kind feedback 985bjarneh! I am so glad to hear you had a good experience and felt safe and taken care of with us. We work so hard to make sure of this and we all really appreciate you for taking the time to write a review and let us know you were satisfied with your experience. Best regards Camilla Assistant Marketing Manager

My home in Oslo?

Sunday, September 20, 2020, Rendalen Municipality, Norway, Arnt Johan B

Clarion Hotel The Hub is my first and my only choice of hotel in Oslo and areas, my last visit was reltaed to a business meeting in Drammen, still I chose to stay a tThe Hub in Oslo. Modern, a bit ex…

Clarion Hotel The Hub is my first and my only choice of hotel in Oslo and areas, my last visit was reltaed to a business meeting in Drammen, still I chose to stay a tThe Hub in Oslo. Modern, a bit exciting, clean and nice with a safe and to me comfortable handling of the corona situation. I always recommend The Hub to every body.

Owner Response

Wednesday, September 23, 2020

Wow Arnt Johan B, thank you so much for your kind words and recommendation. We truly appreciate you, thank you for choosing to stay with us! Best Regards Camilla Assistant Marketing Manager

Fantastic customer service

Friday, August 28, 2020, France, Helen935

We were unable to stay here because of the COVID 19 crisis. Communication from the hotel was superb. They answered my questions quickly and professionally even proactively ringing me when emails wer…

We were unable to stay here because of the COVID 19 crisis. Communication from the hotel was superb. They answered my questions quickly and professionally even proactively ringing me when emails were complicated. Staff were friendly and knowledgeable and they did what they said they would. We definitely want to stay here when the situation allows.

Owner Response

Monday, September 07, 2020

Hi Helen935. I am so glad we were able to help you. I hope we will have the pleasure of welcoming you at a later time! Stay safe and take care in the meantime! Best Regards Camilla Assistant Marketing Manager

Middle of the city.

Thursday, August 27, 2020, , Marte-fluff

The hotel is absolutely great. The location is in the middle of the city, with public transportation right outside the door. The service and food is impeccable! The rooms are nice, clean, and with gre…

The hotel is absolutely great. The location is in the middle of the city, with public transportation right outside the door. The service and food is impeccable! The rooms are nice, clean, and with great beds. The lobby area is beautiful and has a nice, stylish atmosphere. Me and my partner had a lovely stay. The Covid-19 regulations were seamless and we felt safe. And as a nurse that's important to me.

Owner Response

Monday, September 07, 2020

Marte-fluff, thank you for putting a huge smile on my face. Your feedback means so much to me, especially your note on our infection control measures. I am glad we could give you a safe stay! Hope to see you back with us again at a later time. Best Regards Camilla Assistant Marketing Manager

Disgraceful hotel

Tuesday, August 25, 2020, , malcolml68

Stayed for one night New year's Eve as I was attending a party nearby. Room was disappointing when you consider the rate. Unfortunately it was dirty as well. Went to reception to complain. In the 30 m…

Stayed for one night New year's Eve as I was attending a party nearby. Room was disappointing when you consider the rate. Unfortunately it was dirty as well. Went to reception to complain. In the 30 minutes I was waiting I saw numerous customers arguing with staff and some customers actually been nearly shouted at. No offer of a change of room or any form for compensation but he would send someone up to clean it. After an hour's waiting I had to leave for my party. Came back later but still the same. Decided to give Nordic Choice Hotels a second chance as we were traveling to Bergen for 2 nights and they had the best rate. What a nightmare that turned out to be. They closed the hotel giving us 3 days notice. Now they are refusing to give us a refund. The only option is to accept a voucher worth half of what we paid. If anything goes wrong don't expect any help from Nordic Choice Hotels, they really couldn't care less. I will never use Nordic Choice Hotels again. Would you?

Owner Response

Monday, September 28, 2020

Hi malcolml68. First of all thank you for reaching out. I do wish you would have contacted us right after your stay and not waiting until it had gone over 6 months after your stay. We have seen that this same review has been posted on a different Nordic Choice Hotel not mentioned in the review and none of our staff at New Years recognizes your explanation of the situation. Therefore we are uncertain if you have been with us or a different hotel? I am sorry to read that you are not satisfied with your stay at Nordic Choice Hotels and We hope we get a change to change your perspective on us in the future. All the best Marianne