Clarion Hotel® Helsinki

The hotel is a tall building overlooking a lately refurbished haven district. Our room at the 12. floor was really small. Air conditioning was really allright (that was a plus). If you are looking for a place where to hide in Helsinki, this is the right one: their customer handling routine is thoroughly unpersonal, none will remember you. Average breakfast, mostly untrained staff. Let's forget their room service. This hotel is overvalued and overpriced.

I am at the start of a TripADeal Scandinavian tour. We arrived after 30 hours of travel including 3 flights. The building is very stylish. The interiors and flower displays are beautiful. The room is clean and had plenty of space for us as visiting tourists. The bed was very comfortable and it is quiet here. We had a good night's sleep. The hotel offers good views of Helsinki, especially from the 16th floor spa, gym and pool area. You can get great views and photos here without even leaving the hotel. Service here has been nice, polite, discreet and sometimes even friendly. The breakfast range was really good including pancakes/pikelets with local berries, carelian savouries, yoghurts, breads, delicious fresh smoked salmon and herring and more. The juice machine was amusing and impressive (use the tablet to select-start the tap and stop the flow), the coffee was good, and there was even mango smoothies and cucumber infused water. The bathroom was clean, with nice toiletries from the Rituals of Happy Buddha. Water flow and temperature in the shower were great. We didn't walk far but saw a taste of Helsinki, with scooters everywhere, trams passing by, ships, the sea, a convenient K market which has a good range of interesting groceries including local items, an open relaxed bar acrosd the street and Cottler & Toddler (spelling?) where you can get your hair cut and your toddler can play (and also get their hair cut). We will tour the city soon, but this has been a lovely start to our holiday.

We were SO disappointed with our accommodations at this hotel. It’s really not worth the money AT ALL. This is not a holiday hotel, it’s really a business hotel which would cater best to business people whose require only overnight and very practical services and companies are footing the bill anyway. Just don’t stay here. First off, we booked a King size room with view and when we entered the room was tiny—and a Full (not even a Queen) size bed, let alone the King that they advertised and for which we’d paid. When I called the reception desk to inquire I was told that All the beds are the same size (!) I repeated this back to the agent several times and they confirmed this. They added that the change in price correlates to the “amenities and the view” so higher floors, for example, would cost more. The views are toward the water of the more industrial and less attractive part of the harbour. It’s nothing special. Amenities, basically are an electric tea kettle for tea, since the complimentary in room coffee that is offered at most hotels is non-existent and a stiff terry bathrobe. We then decided to order room service, because we were tired of traveling and had planned this to be our chilling post. The menu is extremely limited (4 dishes?) with exorbitant prices, but additionally there is a charge of 12 euros for room service (!) Yhis is the first time ever in decades of traveling that I’ve seen this. So...the restaurant—we order our pastas. One with meatballs one without (for the vegetarian) They bring out the side dish first, offered bread which never comes, then we get both pastas both tiny portions both without meatballs. It takes them another 15 minutes to correct the mistake snd deliver a side-bowl with a handful of meatballs, my pasta’s cold and I’ve eaten most of it, since I’ve been starving. No efforts to make up for this in any way— We order dessert, and finally get (all two 2 inch slivers of it) 20 minutes later. Breakfast is served from 6-10 Am so forget about sleeping in on your vacation. It’s fine, there are options, but nothing to speak of, just the usual buffet precooked array you get in most mediocre hotels. They put sway the coffee (along with everything else) at precisely 10. So make sure to stock up! 🙄Now ready for a swim or a sauna? Well, you better hurry, because the SkyRoom is only open from 6-11 AM and 5-10 PM. The pool and sauna area are beautiful and the ceilings open to the sky, which though nice design makes the area too cold to sit in or swim in for any length of time—and remember, it’s CLOSED during the warmer part of the day! Really, this place is for the birds. Spend your money elsewhere. There are a million better options in Helsinki.

This is a brand new hotel, opened in 2017 or 2018. Nice, spacious, cozy rooms. Comfortable bathroom. Ask for the port side view, you can have a beautiful view looking over the city especially from higher floors. Best room: #1505 - this is a premium suite, worth of booking this double size room with 4 windows! On top, there is an open pool with glass bottom standing outside of the wall. The sauna is also having a glass wall looking high above the city. You can enjoy the sunset from the pool or sauna :))) The Skybar on the 16th floor is excellent, especially at night. Breakfast is reach and tasty. The location is acceptable, everything in walking distance by 10 minutes. Public transport is also very convenient and reliable. Tip: buy the Helsinky City Card. It is good for public transport for 24 hours + all kind of museum entry + Hop on hop bus + sightseeing boat. It is really a good deal if you are a tourist. Noemi at the front desk was extremely kind and helpful, she organized/booked lots of attractions for us.

Hotel with a fantastic view,excellent service,rooms and bed great,nice decor,good quality breakfast,easy walk into the city...most certainly will repeat visit,when in Helsinki this is most certainly one of the best hotels to stay in....fantastic views from sky bar and pool