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Clarion Hotel® Helsinki Helsinki ,  Finland

See all hotels in Helsinki, Finland
  • Large, flexible meeting space at the Clarion Hotel Helsinki that is ideal for drinks receptions and presentations
  • Conference room with theatre seating at the Clarion Hotel Helsinki

Clarion Hotel® Helsinki

Helsinki,  Finland

Welcome to the Clarion Hotel Helsinki, an exciting meeting place that’s 78 metres high. Enjoy the stunning rooftop pool, 425 rooms, the Sky Room, a conference centre for up to 1,000 people and our Kitchen & Table restaurant by Marcus Samuelsson.

Clarion Hotel® Helsinki 4 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4
975 reviews
4.5
Cleanliness
4.5
Sleep Quality
4
Value
4
Service
4
Location
4
Rooms
2

Fake image without flair

Friday, September 13, 2019, Novara, Italy, Mauro B

The hotel is a tall building overlooking a lately refurbished haven district. Our room at the 12. floor was really small. Air conditioning was really allright (that was a plus). If you are looking for…

The hotel is a tall building overlooking a lately refurbished haven district. Our room at the 12. floor was really small. Air conditioning was really allright (that was a plus). If you are looking for a place where to hide in Helsinki, this is the right one: their customer handling routine is thoroughly unpersonal, none will remember you. Average breakfast, mostly untrained staff. Let's forget their room service. This hotel is overvalued and overpriced.

Owner Response

Monday, September 16, 2019

Dear Mauro B, Thanks for taking the time to review us. We've got some amazing people working here so service should be one of our strengths, I'm sorry if that was not the case. I appreciate your insight regarding room service & breakfast as well, sure there's always room for improvement. Hope you'll return to Helsinki, where ever you'll choose to stay. Kind regards, Jarkko Clarion Hotel Helsinki

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4

Lovely, stylish and peaceful

Friday, September 06, 2019, Blackburn South, Australia, everyday-travels

I am at the start of a TripADeal Scandinavian tour. We arrived after 30 hours of travel including 3 flights. The building is very stylish. The interiors and flower displays are beautiful. The room i…

I am at the start of a TripADeal Scandinavian tour. We arrived after 30 hours of travel including 3 flights. The building is very stylish. The interiors and flower displays are beautiful. The room is clean and had plenty of space for us as visiting tourists. The bed was very comfortable and it is quiet here. We had a good night's sleep. The hotel offers good views of Helsinki, especially from the 16th floor spa, gym and pool area. You can get great views and photos here without even leaving the hotel. Service here has been nice, polite, discreet and sometimes even friendly. The breakfast range was really good including pancakes/pikelets with local berries, carelian savouries, yoghurts, breads, delicious fresh smoked salmon and herring and more. The juice machine was amusing and impressive (use the tablet to select-start the tap and stop the flow), the coffee was good, and there was even mango smoothies and cucumber infused water. The bathroom was clean, with nice toiletries from the Rituals of Happy Buddha. Water flow and temperature in the shower were great. We didn't walk far but saw a taste of Helsinki, with scooters everywhere, trams passing by, ships, the sea, a convenient K market which has a good range of interesting groceries including local items, an open relaxed bar acrosd the street and Cottler & Toddler (spelling?) where you can get your hair cut and your toddler can play (and also get their hair cut). We will tour the city soon, but this has been a lovely start to our holiday.

Owner Response

Tuesday, September 10, 2019

Dear everyday-travels, What a joy to see your amazing review. We couldn't be happier that you chose Clarion Helsinki as your base, when exploring our capital. A huge thank you also for mentioning our tasty breakfast selection as well as the professional service. We hope you'll enjoy the rest of your Scandinavian tour and wish to see you here, if you ever return to Helsinki. Kind regards, Jarkko Clarion Hotel Helsinki Welcome back, Jarkko, Guest Relations

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2

Avoid this hotel

Thursday, August 29, 2019, New York City, New York, Betribal

We were SO disappointed with our accommodations at this hotel. It’s really not worth the money AT ALL. This is not a holiday hotel, it’s really a business hotel which would cater best to business peop…

We were SO disappointed with our accommodations at this hotel. It’s really not worth the money AT ALL. This is not a holiday hotel, it’s really a business hotel which would cater best to business people whose require only overnight and very practical services and companies are footing the bill anyway. Just don’t stay here. First off, we booked a King size room with view and when we entered the room was tiny—and a Full (not even a Queen) size bed, let alone the King that they advertised and for which we’d paid. When I called the reception desk to inquire I was told that All the beds are the same size (!) I repeated this back to the agent several times and they confirmed this. They added that the change in price correlates to the “amenities and the view” so higher floors, for example, would cost more. The views are toward the water of the more industrial and less attractive part of the harbour. It’s nothing special. Amenities, basically are an electric tea kettle for tea, since the complimentary in room coffee that is offered at most hotels is non-existent and a stiff terry bathrobe. We then decided to order room service, because we were tired of traveling and had planned this to be our chilling post. The menu is extremely limited (4 dishes?) with exorbitant prices, but additionally there is a charge of 12 euros for room service (!) Yhis is the first time ever in decades of traveling that I’ve seen this. So...the restaurant—we order our pastas. One with meatballs one without (for the vegetarian) They bring out the side dish first, offered bread which never comes, then we get both pastas both tiny portions both without meatballs. It takes them another 15 minutes to correct the mistake snd deliver a side-bowl with a handful of meatballs, my pasta’s cold and I’ve eaten most of it, since I’ve been starving. No efforts to make up for this in any way— We order dessert, and finally get (all two 2 inch slivers of it) 20 minutes later. Breakfast is served from 6-10 Am so forget about sleeping in on your vacation. It’s fine, there are options, but nothing to speak of, just the usual buffet precooked array you get in most mediocre hotels. They put sway the coffee (along with everything else) at precisely 10. So make sure to stock up! 🙄Now ready for a swim or a sauna? Well, you better hurry, because the SkyRoom is only open from 6-11 AM and 5-10 PM. The pool and sauna area are beautiful and the ceilings open to the sky, which though nice design makes the area too cold to sit in or swim in for any length of time—and remember, it’s CLOSED during the warmer part of the day! Really, this place is for the birds. Spend your money elsewhere. There are a million better options in Helsinki.

Owner Response

Monday, September 02, 2019

Dear Betribal, Thank you for taking the time to review Clarion Helsinki. Obviously your stay was not what you were hoping for, of course we wish everyone to enjoy their stay. I'm very sorry that was not the case. We did quite a mess out of your room service order, not good enough and I apologize for that. Thank you also for your insight regarding the pool/sauna opening hours. We do need to close the area for cleaning but I get where you're coming from. I wish you'll return to Helsinki, wherever you'll stay and enjoy what over capital has to offer. Kind regards, Jarkko Clarion Hotel Helsinki

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5

Beautiful view, brand new hotel

Wednesday, August 21, 2019, Budapest, Hungary, Gab0r1

This is a brand new hotel, opened in 2017 or 2018. Nice, spacious, cozy rooms. Comfortable bathroom. Ask for the port side view, you can have a beautiful view looking over the city especially from hig…

This is a brand new hotel, opened in 2017 or 2018. Nice, spacious, cozy rooms. Comfortable bathroom. Ask for the port side view, you can have a beautiful view looking over the city especially from higher floors. Best room: #1505 - this is a premium suite, worth of booking this double size room with 4 windows! On top, there is an open pool with glass bottom standing outside of the wall. The sauna is also having a glass wall looking high above the city. You can enjoy the sunset from the pool or sauna :))) The Skybar on the 16th floor is excellent, especially at night. Breakfast is reach and tasty. The location is acceptable, everything in walking distance by 10 minutes. Public transport is also very convenient and reliable. Tip: buy the Helsinky City Card. It is good for public transport for 24 hours + all kind of museum entry + Hop on hop bus + sightseeing boat. It is really a good deal if you are a tourist. Noemi at the front desk was extremely kind and helpful, she organized/booked lots of attractions for us.

Owner Response

Wednesday, August 28, 2019

Dear gab0r1, What a joy to read your kind review. It really is guests like you who make our job so rewarding...we salute you. Also, thank you for mentioning our tasty & varied breakfast as well as the friendly staff, especially Noemi. She's so special and we know it. It comes down to having the right people and we're blessed with some amazing talent. Hope to see you back at Clarion Helsinki, when you're in town again! Kind regards, Jarkko Clarion Hotel Helsinki

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5

Fantastic

Wednesday, August 21, 2019, , XYXXntn

Hotel with a fantastic view,excellent service,rooms and bed great,nice decor,good quality breakfast,easy walk into the city...most certainly will repeat visit,when in Helsinki this is most certainly o…

Hotel with a fantastic view,excellent service,rooms and bed great,nice decor,good quality breakfast,easy walk into the city...most certainly will repeat visit,when in Helsinki this is most certainly one of the best hotels to stay in....fantastic views from sky bar and pool

Owner Response

Wednesday, August 28, 2019

Dear XYXXntn, Thanks for reviewing Clarion Helsinki. All of us here are delighted you enjoyed our Clarion breakfast & found the service friendly. A big thank you also for mentioning all the amazing views, especially from the 16th floor. Hope to see you back, when you're in town again. Kind regards, Jarkko Clarion Hotel Helsinki

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