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Clarion Hotel® Helsinki Helsinki ,  Finland

See all hotels in Helsinki, Finland
  • Theatre seating in the Bysa meeting room at the Clarion Hotel Helsinki

Clarion Hotel® Helsinki

Helsinki,  Finland

Welcome to the Clarion Hotel Helsinki, an exciting meeting place that’s 78 metres high. Enjoy the stunning rooftop pool, 425 rooms, the Sky Room, a conference centre for up to 1,000 people and our Kitchen & Table restaurant by Marcus Samuelsson.

Clarion Hotel® Helsinki 4 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4
1218 reviews
4.5
Cleanliness
4.5
Sleep Quality
4
Value
4
Service
4
Location
4
Rooms
1

The worst restaurant experience by far

Saturday, January 21, 2023, , Mkarppa16

I finally got my head straight writing this post. We were having my sister in law’s birthday party at Clarion. No problem with checking in whatsoever. It was time of our lunch. We had reservation at…

I finally got my head straight writing this post. We were having my sister in law’s birthday party at Clarion. No problem with checking in whatsoever. It was time of our lunch. We had reservation at 5pm (so early af). No one came by asking our preferences on drinks or foods for 1 hour. Well We got our drinks from the bar so no issue on that. We got our order for the kitchen after being asked from the bar for 5 times. And then…. NOTHING! We were asking out food from numerous waiters for 2 hrs of timeline and everyone just said that ”We ’re gonna ask the waiter of this specific table!” Then finally there was a waiter that came by our table asking What was the issue and We were getting a bit upset as no one had told us What was going on with our orders so he god mad at us shouting that he didn’t have anything to do with the issue.. we were mad as hell waiting our food and no one had any idea What was going on in the kitchen. Finally after 3 hours waiter brought two meals in the end of the table and for next 30mins, nothing else ! We asked again and the answer was, ”sorry they were brought to wrong table”. Nice, just perfect! Finally after we receieved our food, we weren’t allowed to buy any more alcohol because the late timing and we had to wait our bills for 1.5 HOURS AFTER RESTAURANT CLOSED before we got them! We desided it cannot get any worse and we head for birthday drinks up for the room and it didnt take more than 30mins that there were the hotel security throwing us out for not being customers! No apologies, no discounts, nothing! One star , and that has one too much for that night!

Owner Response

Saturday, January 21, 2023

Hello Malcolm, We are sorry to hear that your stay didn't go as expected. We would ask you to contact us directly at kitchenandtable.helsinki@choice.fi, so we can properly investigate the situation. Best regards, Alina Welcome Office

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5

Excellent, exceeded expectations.

Wednesday, January 04, 2023, Slough, United Kingdom, AngelaHJones

Lovely hotel within walking distance from the ferry terminal. Beautiful and clean, well kept and immaculate everywhere. Rooms on the smaller side as is the norm for Finland but fine for our stay and…

Lovely hotel within walking distance from the ferry terminal. Beautiful and clean, well kept and immaculate everywhere. Rooms on the smaller side as is the norm for Finland but fine for our stay and we have no complaints as the beds were so comfy and the pillows perfect. Toiletries are of a high standard and tea and coffee in the room ideal when you arrive back after a day out in the extreme cold. Check in was efficient and everything was explained fully by the very pleasant Jami. The rooftop pool is amazing and a lovely touch, swimming in the warm water whilst it’s freezing outside was a real treat for us, the sauna/shower areas were again a nice treat. We used BOLT to get in and out of the town centre, very reasonably priced. Couldn’t fault a thing with breakfast, ample choices and great quality. All in all we would return without doubt.

Owner Response

Friday, January 06, 2023

Dear AngelaHJones, Thank you for writing a review. Great to hear that you enjoyed the facilities and your stay. I'm wishing you a wonderful day and hopefully we meet again at Clarion Helsinki! Best regards, Melody

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5

A nice experience

Tuesday, December 20, 2022, London, United Kingdom, MickeyCeroc

Hotel does what it says on the packet! Nice and clean and organised and friendly and great views Room has good touches such as sun lamp. The sauna was excellent. A little far from town but you know…

Hotel does what it says on the packet! Nice and clean and organised and friendly and great views Room has good touches such as sun lamp. The sauna was excellent. A little far from town but you know that when you book it and lots of easy ways to go in

Owner Response

Thursday, December 22, 2022

Dear MickeyCeroc, Thank you for writing a review. Great to hear that you enjoyed the facilities and your stay. I'm wishing you a wonderful day and hopefully we meet again at Clarion Helsinki! Best regards, Melody

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3

Great hotel horrible taxi prices

Monday, November 28, 2022, Espinho, Portugal, Martinldebeer

Hotel was great but these people encourage a taxi industry that is ripping people off. They DO NOT have an airport transfer service as per their add. They arrange hugely expensive taxis instead. 2x th…

Hotel was great but these people encourage a taxi industry that is ripping people off. They DO NOT have an airport transfer service as per their add. They arrange hugely expensive taxis instead. 2x the price of Uber. Really disappointed as the hotel itself was fantastic.

Owner Response

Tuesday, December 06, 2022

Dear Martinldebeer, Thank you for writing a review. Hotel does offer airport transportation from the airport. The driver will wait you at the airport and takes you directly to the reception. In the car there is also bottled water and wifi available. You can always take regular taxi from the airport as well. I'm wishing you a wonderful day and hopefully we meet again at Clarion Helsinki! Best regards, Jami Welcome Office Shift Leader

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3

Lovely hotel

Monday, November 28, 2022, , Tracey T

Small rooms. Overpriced for back facing rooms with views over the city. Excellent breakfast with very good vegetarian options. Táxi completely overpriced. Would definitely recommend Uber. Close w…

Small rooms. Overpriced for back facing rooms with views over the city. Excellent breakfast with very good vegetarian options. Táxi completely overpriced. Would definitely recommend Uber. Close walking distance into the main shopping area and cathedral.

Owner Response

Tuesday, December 06, 2022

Dear Tracey T, Thank you for writing a review. Standard rooms are 16,5-20,5m² big. If you wish to have a bigger room we recommend Deluxe rooms that are starting from 30m². I'm glad you enjoyed our delicious breakfast! There really is something for everyone. Wishing you a wonderful day and welcome back to Clarion Helsinki anytime! Best regards, Jami Welcome Office Shift Leader

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