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Clarion Hotel® Helsinki Helsinki ,  Finland

See all hotels in Helsinki, Finland
  • Large, flexible meeting space at the Clarion Hotel Helsinki that is ideal for drinks receptions and presentations
  • Conference room with theatre seating at the Clarion Hotel Helsinki

Clarion Hotel® Helsinki

Helsinki,  Finland

Welcome to the Clarion Hotel Helsinki, an exciting meeting place that’s 78 metres high. Enjoy the stunning rooftop pool, 425 rooms, the Sky Room, a conference centre for up to 1,000 people and our Kitchen & Table restaurant by Marcus Samuelsson.

Clarion Hotel® Helsinki 4 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4
1166 reviews
4.5
Cleanliness
4.5
Sleep Quality
4
Value
4
Service
4
Location
4
Rooms
4

Quite nice

Sunday, September 05, 2021, Helsinki, Finland, Tero W

Chose this hotel based on the possibility of great views of Helsinki and were not disappointed. We asked for a room as high as possible with a good view and that was what we got. The room was on the 1…

Chose this hotel based on the possibility of great views of Helsinki and were not disappointed. We asked for a room as high as possible with a good view and that was what we got. The room was on the 13th floor facing the city and the view was amazing. The sky bar is also great with magnificient views, the pricing of drinks is outrageous though. The roof top pool and sauna were a bit disapponting, the pool is quite small, and the sauna could have been a bit hotter. Breakfast was delicious but there were way too many people on a Sunday morning at 09.00 despite the fact that there were supposed to be slots. All in all a very positive experience.

Owner Response

Friday, September 10, 2021

Hei tero, Thank you for staying at Clarion Hotel Helsinki. We appreciate your kind feedback and are very glad to read that your stay was successful for the most part. We are very proud of the view form the Hotel´s room and glad that you enjoyed it. We apologize to read that sauna and pool didn´t give you a great experience but we hope that overall you decide to visit us again in the near future. Warm regards Chiara Welcome Office

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2

Great view.... but the rest lacks seriously behind

Sunday, August 22, 2021, London, United Kingdom, AnttiV218

My family stayed in Clarion Helsinki for two nights. Our room was a Junior Suite almost in the top floor. Fabulous view and rooms quite fine. Small windows is a design miss in my opinion. Despite g…

My family stayed in Clarion Helsinki for two nights. Our room was a Junior Suite almost in the top floor. Fabulous view and rooms quite fine. Small windows is a design miss in my opinion. Despite great view, that was basically all the positive we could find. The rest was chaotic and clearly very non-professional. Our room was not cleaned well at arrival and the second day it wasnt cleaned at all. Food at Kitchen & Table was below average, except for a very good dessert. Wine prices are horrible compared to each wines retail price. 5-6 x times normal street price. Outrageous! One positive comment must be given to kind restaurant personnel. Corona - No respect what so ever following Corona guidelines. Skybar full of 18-20 year old kids without any masks and too close to each other. Also hotel guests are not prioritised in order to enter the bar. That is a big mistake. Hotel guests must have priority, as in almost all quality hotels in Europe Nice swimming pool on roof top - but again their guideline of 10 persons max is not followed in any way. We booked a swimming slot for the evening and when we entered the pool area, there were at least 20 teenagers messing around. Again no control and no one cared to kick out the ones who had exceeded their time limit of 1 hour. I expected a lot more from this hotel - If you want quality, go elsewhere. They need to change a lot of things here. Nice view is a plus, but the rest is so bad that many customers will not return. Returning customers are vital in this business.
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2

Beware of the corona

Saturday, August 14, 2021, Vantaa, Finland, Kirsi_ja_Antti

We finally dared to go for a short staycation at our own city. We where hoping of peace with breakfast served to room for avoiding the mass and the coronavirus. Unluckily that was not possible. The r…

We finally dared to go for a short staycation at our own city. We where hoping of peace with breakfast served to room for avoiding the mass and the coronavirus. Unluckily that was not possible. The room service was not available (due the virus!?). Time for breakfast was divided into blocks from which we chose one. Obviously not a good choice since in the morning that space was FULL of people side by side. No care about the distances! The hotel seemed to be quite worn out already. Probably because the passenger port nearby.

Owner Response

Thursday, August 19, 2021

Hello Kirsi and Antti, Thank you for taking the time to give us valuable feedback. We do our best to provide our guests with the safest experience possible . Therefore we value your opinion. We also follow government restrictions and provide our services accordingly. I´m sorry to hear that this time we couldn´t meet your expectations. Please accept my apologies for that. I hope that in the near future we can get back to more normal times and be able to provide a full Clarion experience to our guests : ) Best Regards Jorma Pekkala Front Office Manager

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1

Really bad stay

Tuesday, August 03, 2021, Glasgow, United Kingdom, 417willl

I recently stayed at the Hotel Clarion Helsinki and was very disappointed. First, the rooms were smaller than expected. I suppose that is by hotel design, but I felt cramped for most of my stay. Secon…

I recently stayed at the Hotel Clarion Helsinki and was very disappointed. First, the rooms were smaller than expected. I suppose that is by hotel design, but I felt cramped for most of my stay. Second, was the pool and sauna. They kept the roof open to the pool making it extra cold. Despite booking the sauna which is required due to COVID, the sauna was full . The hotel was clearly letting people use it who had not booked. I was really looking forward to using it but it clearly was not safe. They also forgot to clean my room one day and I had to remind the front desk to do it despite coming back to my hotel late. There was a horrid smell coming from the drain. Finally, the cleaner threw out my breakfast voucher and I needed to get a new one. All around a bad stay. I had the hotel booked the following weekend and I cancelled my stay and will be staying at the Radisson across the bay which I will recommend to friends visiting the area next time.

Owner Response

Thursday, August 05, 2021

Dear Sir, Thank you for taking the time to give us valuable feedback and for your insights regarding our services. We will definitely take that into consideration when developing them! Please accept my apologies - It´s clear to me we did not succeed this time to provide you the hotel experience we would have wanted to. We do our best to give every guest a safe experience and we follow government restrictions. We all really hope to get back to normal times soon, and to be able to give our guests the full Clarion Experience! With kind regards, Jorma Pekkala Front Office Manager Clarion Hotel Helsinki

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5

A great hotel

Tuesday, August 03, 2021, , Aurinkosummer_2021

I had a great experience in the hotel .. a great reception staff ..highly professional and welcomed..highly clean COVID measures every where..a great room .. an awesome breakfast with allot of variet…

I had a great experience in the hotel .. a great reception staff ..highly professional and welcomed..highly clean COVID measures every where..a great room .. an awesome breakfast with allot of varieties.. and on top I been enjoying Artek and Mari Mikko furnishing And design ..it will be my home in Helsinki ..highly recommended

Owner Response

Thursday, August 05, 2021

Thank you so much for your kind words. What a joy to read that your stay was a pleasant experience. We hope to see you back here soon : ) Jorma Pekkala Front Office Manager

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