Clarion Hotel® Helsinki

Chose this hotel based on the possibility of great views of Helsinki and were not disappointed. We asked for a room as high as possible with a good view and that was what we got. The room was on the 13th floor facing the city and the view was amazing. The sky bar is also great with magnificient views, the pricing of drinks is outrageous though. The roof top pool and sauna were a bit disapponting, the pool is quite small, and the sauna could have been a bit hotter. Breakfast was delicious but there were way too many people on a Sunday morning at 09.00 despite the fact that there were supposed to be slots. All in all a very positive experience.

My family stayed in Clarion Helsinki for two nights. Our room was a Junior Suite almost in the top floor. Fabulous view and rooms quite fine. Small windows is a design miss in my opinion. Despite great view, that was basically all the positive we could find. The rest was chaotic and clearly very non-professional. Our room was not cleaned well at arrival and the second day it wasnt cleaned at all. Food at Kitchen & Table was below average, except for a very good dessert. Wine prices are horrible compared to each wines retail price. 5-6 x times normal street price. Outrageous! One positive comment must be given to kind restaurant personnel. Corona - No respect what so ever following Corona guidelines. Skybar full of 18-20 year old kids without any masks and too close to each other. Also hotel guests are not prioritised in order to enter the bar. That is a big mistake. Hotel guests must have priority, as in almost all quality hotels in Europe Nice swimming pool on roof top - but again their guideline of 10 persons max is not followed in any way. We booked a swimming slot for the evening and when we entered the pool area, there were at least 20 teenagers messing around. Again no control and no one cared to kick out the ones who had exceeded their time limit of 1 hour. I expected a lot more from this hotel - If you want quality, go elsewhere. They need to change a lot of things here. Nice view is a plus, but the rest is so bad that many customers will not return. Returning customers are vital in this business.

We finally dared to go for a short staycation at our own city. We where hoping of peace with breakfast served to room for avoiding the mass and the coronavirus. Unluckily that was not possible. The room service was not available (due the virus!?). Time for breakfast was divided into blocks from which we chose one. Obviously not a good choice since in the morning that space was FULL of people side by side. No care about the distances! The hotel seemed to be quite worn out already. Probably because the passenger port nearby.

I recently stayed at the Hotel Clarion Helsinki and was very disappointed. First, the rooms were smaller than expected. I suppose that is by hotel design, but I felt cramped for most of my stay. Second, was the pool and sauna. They kept the roof open to the pool making it extra cold. Despite booking the sauna which is required due to COVID, the sauna was full . The hotel was clearly letting people use it who had not booked. I was really looking forward to using it but it clearly was not safe. They also forgot to clean my room one day and I had to remind the front desk to do it despite coming back to my hotel late. There was a horrid smell coming from the drain. Finally, the cleaner threw out my breakfast voucher and I needed to get a new one. All around a bad stay. I had the hotel booked the following weekend and I cancelled my stay and will be staying at the Radisson across the bay which I will recommend to friends visiting the area next time.

I had a great experience in the hotel .. a great reception staff ..highly professional and welcomed..highly clean COVID measures every where..a great room .. an awesome breakfast with allot of varieties.. and on top I been enjoying Artek and Mari Mikko furnishing And design ..it will be my home in Helsinki ..highly recommended