Clarion Hotel® Helsinki

Because of the long tram queues at West Harbour on arrival, we walked to this hotel and booked a room with my Nordic Choice points. As a Nordic Choice Platinum member, we got an upgrade to a Superior. The hotel was quite fully booked and we had two options to choose from: a sea view room from the 4th floor or a back view room from the 10th floor. We chose the sea view room. However, the view could not be properly admired. In the morning the sun was shining against the very dirty window. For a longer stay, I wouldn't choose this hotel. The storage space is very limited and every surface is covered with lamps or other stuff. Even superior rooms are quite small. The breakfast has a good selection of food but it can get crowded. Luckily, it was served until 12:00 on Sunday morning and probably that made it a little bit calmer. We arrived 5 minutes before our breakfast slot and found a clean table quite easily.

This is the fifth time I’ve stayed at the hotel. It is convenient for a hospital I am going to for treatment. Each time, it has got worse and tonight ish the last time I will book here. The restaurant staff don’t know where to find the menu and when it arrives it is now basically burgers and the staff are clueless. I left the restaurant to order room service and found the phone doesn’t work. I ordered room service by going to reception but I have no confidence it will arrive: it’s an absolute shambles of a place.

Stylish Scandinavian hotel with well equipped rooms to relax or work, outside the busy city centre. I liked the well equipped gym & extra plus for the nice yoga area! Special mention about The Kitchen&Table Restaurant both for breakfast and dinner. Good public transportation

Finally a long awaited staycation but Clarion Helsinki does not deliver. You expect a high end stay but besides the lobby and the sea views the quality is put into the wrong things. I especially called in advance to let the front desk know that I was gifting the stay to my partner and I didnt want them to talk about the hotel room price once we arrive. The staff member blurted out loud the amount and it was so tacky. I booked the room online, I know the cost without going over it at the front desk! Rooms are small and uninviting. The hotel tries to impress you with the designer furniture but you can obviously see the wear and tear already: our bathroom door had holes in it and the ceiling panel was dislocated. The room service menu has only a few overpriced choises on it - we passed. The sauna and pool are small and you feel cramped especially due to the pandemic. There was a drunken man opening the door to the ladies’ sauna and calling for his partner to join him in the pool: where they openly had sex. Just horrible! Thankfully the bed was comfy and the breakfast was good but they did not save our horrid experience and we just wanted to go home. We’re never returning.

Very comfortable hotel. Rooms not large but good value. Very very clean. Mustafa and his co workers in the restaurant were really fantastic. I think the restaurant sensibly offers a short menu with quality products well prepared and doesn't pretend to be fine dining. Too many restaurants in Helsinki promise much but fail to deliver.