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System update

Please note that there will be a planned system update on Monday 30 January between 7am-8am. You will not be able to log into My Page during this time. We apologise for any inconvenience caused.

Hi! How can we help you?

How do you ensure compliance with GDPR and how do you use my personal information?

We want our guests to feel safe when using our services and digital products. Our General Terms & Conditions and our Privacy Policy provide detailed information on how we collect, process and store the personal information you provide when using our services, e.g. on the website or in the app. You can even find out how your details are used for marketing purposes. Please be assured that we do our utmost to protect your privacy and any personal details you provide.

Do you require assistance?

Please complete the message form so that we can handle your request. You will receive a reply within 3 working days.

Please note

Are you sure you want to change language?

Please note that if you have initiated a booking or logged in to My page, you will have to start over.