Members get the best offers and prices.
Please note that there will be a planned system update on Monday 30 January between 7am-8am. You will not be able to log into My Page during this time. We apologise for any inconvenience caused.
Cancel a stay
Here you can cancel a hotel stay.
Register missing points
Are you missing your points?
How to book different types of stays.
Send a request for 10 hotel rooms or more.
Get good rates on your business travel.
Call or send us a message.
Why is my booking not shown on My Page?
Do I get bonus points for if I have a booking but do not check in?
How do restaurant vouchers work?
Can I book a room for someone else with Club Price?
Can I share a membership with my partner?
Where can I find my membership period and when my bonus points expire?
Can I book one of several consecutive nights with bonus points?
How many bonus points do I get per overnight stay?
I am missing extra points after a points campaigns, such as double or triple points or Mastercard. Why is that?
Do I get member benefits when I book via an online booking site such as Booking.com, Expedia.com or Hotels.com?
Where can I find membership terms and conditions for the Nordic Choice Club?
I want to book a bonus night but can only find a hotel room with normal payment terms. Why is that?
Can I get bonus points if I go to a hotel restaurant?
Can I use my points to pay for part of my overnight stay?
Unfortunately, we do not offer any status matches from other hotel chains.
Do you require assistance?
Please complete the message form so that we can handle your request.
You will receive a reply within 3 working days.
Call usCall us on +47 22 334 200
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Please note that if you have initiated a booking or logged in to My page, you will have to start over.