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Clarion Hotel Wisby

Visby,  Sweden

Clarion Hotel Wisby boasts a personal touch, unique history and atmosphere, centrally located inside Visby's city wall. We have 212 rooms, 7 meeting rooms, a party floor, Wisby SPA, Kitchen & Table restaurant and Gotland's most committed staff.

Clarion Hotel Wisby 4 5
TripAdvisor Traveller Rating  
Clarion Hotel Wisby

87% Travellers recommended this hotel

Based on 288 traveller reviews
4.5
Cleanliness
4.5
Sleep Quality
4
Value
4.5
Service
5
Location
4.5
Rooms
2

Good location and facility, poor service!

Friday, August 14, 2015, Stockholm, Sweden, Kajsa C

Location and facility are so nice and this could be such a nice place. But the service just makes you not come back. No one seems interested in making any effort at all. And no one seems to be the one…

Location and facility are so nice and this could be such a nice place. But the service just makes you not come back. No one seems interested in making any effort at all. And no one seems to be the one in charge. Quiet weird. In our room the internet did not work except inside small area of the bathroom. When we called reception ab this no-one got back to us and next day when we asked they said the operator said it is supposed to work. That was their only effort in making it work and no sorry, we will send someone...nothing. We asked if they could arrange a babysitter, we never even heard back about it until we went to reception to ask about it and then they just said...oh that is sad that you did not hear anything. Same thing everywhere!!! In end we were just so tired we did not even bother to ask. Bar staff dont want to serve you. You ask for advice on activities, main answer is that the turist information is opposite the street. I know I have high expectations but this kind of service actually made our trip a lot less enjoyable!!! Rooms are clean enough but floors could be cleaner. Close to no toiletries in the bathroom and we had to literally ask to have new towels. If you want to visit gotland probably rent a villa instead!!
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4

Great location, friendly staff

Wednesday, August 12, 2015, Turku, MiaSnufkin

We stayed here for four nights during busy Medeltidsveckan. Location couldn't have been better near harbour and the old town. The whole staff was friendly and helpful. Our room was nice and clean with…

We stayed here for four nights during busy Medeltidsveckan. Location couldn't have been better near harbour and the old town. The whole staff was friendly and helpful. Our room was nice and clean with the window towards the quiet inner court, which was qood. The breakfast was nice, breads were great. Only thing we missed a bit was fruit salad. The coffee was great but it was located in a corner so the access wasn't easiest possible. You could also take your breakfast in the library room with soft leather armchairs and sofas. We had pre-booked parking place for our car and it was close and safe with a gate. We drove also around Gotland's countryside and from this hotel it was quick and easy to get outside Visby. Well worth the money!
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5

Nice hotel, poor spa.

Monday, August 10, 2015, Oslo, BrigtOve

In most terms Visby hotel was very nice. Good breakfeast even if they could have vider varity of food to chose among. The room was nice. One thing should change, the cost of the spa, 200 kr for a di…

In most terms Visby hotel was very nice. Good breakfeast even if they could have vider varity of food to chose among. The room was nice. One thing should change, the cost of the spa, 200 kr for a dip in a pool is a bit steep. If the charge their guests they shold at least have some more to offer then a small pool and a dry sauna. It should have been free for guests. Also they should learn how to serve wine as long as they actually offer it at the spa, white wine should come in a ice bucket as loong as the temperature is as high as it is inside a spa. And to use over 30 min. to serve a warm bottle of wine is substandards in an otherwise good hotel.

Owner Response

Wednesday, August 12, 2015

Stort Tack! Tack kära du för ett så fint betyg! Vi blir så glada! Tack för synupmnkter på vårt nyöppnade SPA. Vi kommer att ta åt oss detta och lovar bättring. Med vänlig hälsning Sanna Kleven VD Clarion Hotel Wisby

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4

Great location, improvements needed

Sunday, August 09, 2015, Zurich, Switzerland, familyswiss2015

The location of the property was exceptional. The room was a bit small and rather overpriced for a suite. Reception personnel was very friendly. Bar personnel was often non-existent or then lacked the…

The location of the property was exceptional. The room was a bit small and rather overpriced for a suite. Reception personnel was very friendly. Bar personnel was often non-existent or then lacked the knowledge. SPA was unfortunately separate from the hotel (at extra cost) and kids were only allowed to access the pool from 06-08h in the morning.

Owner Response

Wednesday, August 12, 2015

Tack för dit omdöme! Tusen tack för att du tog dig tid att svara. Vi tittar på att utöka öppettiderna för barn i vårt SPA. Många uppskattar dock fridfullheten som råder där. Så att det är en fin balansgång. Med vänliga hälsningar Sanna Kleven VD Clarion Hotel Wisby

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4

Good hotel with excellent location.

Wednesday, August 05, 2015, , Dimitry V

Rather big hotel in a historical building. The decoration is in the style of the city, which is the middle ages. We had a large family room which was nice, with good beds. The bathroom was rather sim…

Rather big hotel in a historical building. The decoration is in the style of the city, which is the middle ages. We had a large family room which was nice, with good beds. The bathroom was rather simple and we missed some room for putting stuff away. We could not switch of the airco, that was not OK. Staff was however very helpfull to offer some solution. The breakfast is OK, but nothing special. The bar area is very nice. The best thing was that the children could use the swimming pool every morning for free at the spa. Also very good is the location of the hotel, in the historical center of the town.

Owner Response

Wednesday, August 12, 2015

Thank you for your respons! We´d love to see you back soon again. Kind regards Sanna Kleven General Manager Clarion Hotel Wisby

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2.210.164.555 21

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