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The Clarion Hotel Wisby boasts a unique history and a fabulous atmosphere. Situated within the Visby City Wall, you can enjoy 212 rooms, a party floor, the Selma City Spa, a Kitchen & Table restaurant and phenomenal service. This is a cash-free hotel.
Don’t stay here. Poor service, bad sheets, bad towels, generic furnishings, you have to schedule a room cleaning, understaffed, poor food…the lobby and atrium are pretty and the staff is kind but eve…
Thank you kindly for taking the time to fill out the guest survey and offering us your feedback. We appreciate it highly. Careful notes has been taken of your comments, which you have encountered during your stay. It is company policy that we do not clean the room during the stay. For your and our safety, we do not enter the rooms during your stay according to Clarion policy, if you wish to stay clean, let us know before 17.00 pm the day before. We have noted you comments about the interior and furnishings, and will look into this with our property manager to see what we can do. We would like to take this opportunity, in order to apologize for any inconvenience caused on our behalf. Only comments such as yours are helping us to improve our services and enhance, guarantee full satisfaction of our guests accordingly. We truly hope that these incidents did not mar your opinion about our services and would be delighted to welcome you back if we may. Kind regards, Viktoria Andersson Clarion Wisby
We arrived well before check-in time and was told that the room was not available yet. Two hours later the room was still not ready and we found out that the had given our room to other guests! This w…
Dear Lars, Thank you kindly for taking the time to fill out the guest survey and offering us your feedback. We appreciate it highly. I am sorry to hear that you had to wait for your check in. We had some problems with the communication between the cleaning system and our booking system, which lead to delay in reporting of cleaned rooms before we noticed the error and could report it to our IT department. We would like to take this opportunity, in order to apologize for any inconvenience caused on our behalf. Only comments such as yours are helping us to improve our services and enhance, guarantee full satisfaction of our guests accordingly. We truly hope that these incidents did not mar your opinion about our services and would be delighted to welcome you back if we may. Kind regards, Viktoria Andersson Clarion Wisby
After a long trip we expected to be welcomed in a high standard hotel like Clarion. The staff changes a lot and is not competent whatever request you make. The room was not very well cleaned. It was c…
Thank you kindly for taking the time to fill out the guest survey and offering us your feedback. We appreciate it highly. Careful notes has been taken of your comments, which you have encountered during your stay. I will forward your feedback to the concerned department manager, who will look into these matters and take actions. We would like to take this opportunity, in order to apologize for any inconvenience caused on our behalf. Only comments such as yours are helping us to improve our services and enhance, guarantee full satisfaction of our guests accordingly. We truly hope that these incidents did not mar your opinion about our services and would be delighted to welcome you back if we may. Kind regards, Viktoria
simply awesome in a magical building! Thanks Clarion Wisby for magical staff and such amazing old hotel building. The SPA, dining area and breakfast areas are simply amazing. My room was perfect and a…
Wow! Than you for this wonderful review! Hope to see you back soon again at our beautiful island Gotland ❤️ Have a great summer!
This central and reputable hotel could do with some refurbishing; I bet it last time was a few years ago. Also, room cleaning could need an overhaul. Breakfast was not lacking of anything one could a…
Dear Ola, Thank you kindly for taking the time to fill out the guest survey and offering us your feedback. We appreciate it highly. Careful notes has been taken of your comments, which you have encountered during your stay. I will forward your feedback to the concerned department manager, who will look into these matters and take actions. We would like to take this opportunity, in order to apologize for any inconvenience caused on our behalf. Only comments such as yours are helping us to improve our services and enhance, guarantee full satisfaction of our guests accordingly. We truly hope that these incidents did not mar your opinion about our services and would be delighted to welcome you back if we may. Regards, Viktoria
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