Clarion Hotel® Wisby

The hotel is located in an old building in the Old Town. The building has been renovated very stylishly and the classical look has been preserved nicely. Service was very good - we even got our own little room for our road bikes (we were on a cycling trip). The spa was nice although a little pricy. The hotel is close to the sea so we could incorporate an invigorating cold water swim into our spa experience. The breakfast buffet was comprehensive with lots to choose from.

Is not a 4 stars Hotel. The rules of hoteleries is very clear in how and what to demand according to hotel stars . Build a spa and give a breakfast is just " normal duties " now days. Hotel clarion unfortunately went down in class dramatically, spoiled of the high tourist the quality of the hotel went down. Rooms the beds are very uncomfortable,once you inform te desk no action, but just this is our bad ,we have not heard this complaint before , wrong. You can't charge the ipad without the key, don't come is for the environmental, because is no true , but if I go for a walk a want charge my ipad I should be able without sticking other card Inside. The bar ,changing from sofas to bar chair and table is very wrong, this bar is built for relax is not a pub . Voucher , this is a general complaint to all the Clarion , is not up to you or my health if with my Voucher I want pay a beer ,otherwise give me a credit on the price or accumulate the money and I can use when I want . Final comment. Sorry you went from 4 star to a 3 over rated star hotel

Don’t stay here. Poor service, bad sheets, bad towels, generic furnishings, you have to schedule a room cleaning, understaffed, poor food…the lobby and atrium are pretty and the staff is kind but everything else is less than mediocre. You’re better off elsewhere.

We arrived well before check-in time and was told that the room was not available yet. Two hours later the room was still not ready and we found out that the had given our room to other guests! This was finally corrected and we could check in. I do not blame the poor girl at the reception, it was not her fault. Just bad planing.

After a long trip we expected to be welcomed in a high standard hotel like Clarion. The staff changes a lot and is not competent whatever request you make. The room was not very well cleaned. It was complicated to get a place in the swimming pool for restricted hours. We asked for a parking spot by email but the request was not registered… Unfortunately it was a disappointment despite the great advertising on this famous hotel on Goteland Island in the old city of Visby.