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REVIEWS


TripAdvisor Traveller Rating (overall)

Based on 144 traveller reviews

4

72% Travellers recommended this hotel
4
Cleanliness
4
Sleep Quality
4
Value
4
Service
4.5
Location
3.5
Rooms

4

Always returning to Saga

Monday, May 18, 2015, Bergen, CygnusBergen

I have stayed at Saga hotel 5 or 6 times, and it really feels almost like home - very friendly staff and a pleasant atmosphere. OK breakfast (though I miss smoked salmon!). Some of the top floor rooms...

I have stayed at Saga hotel 5 or 6 times, and it really feels almost like home - very friendly staff and a pleasant atmosphere. OK breakfast (though I miss smoked salmon!). Some of the top floor rooms have nice views, and they are always clean and well taken care of. There are more 'elegant' hotels in Tromsø to be sure, but I will stick to the Saga!

Owner Response

Thursday, May 21, 2015

Hei og tusen takk for veldig hyggelig tilbakemelding på ditt opphold på Quality Hotel Saga. Vi forsøker hardt å få våre gjester til å trives, og vi blir veldig fornøyd når vi får slike tilbakemeldinger fra våre gjester. Vedr. laks på frokost-menyen, så er den ikke en del av standard-sortimentet, men ligger på buffeten innimellom. Vi noterer imidlertid ønsket og ser hva vi kan gjøre. Hjertelig velkommen tilbake ved neste Tromsø-tur. Med vennlig hilsen Quality Hotel Saga Tore Pettersen Direktør

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1

Terrible

Monday, April 13, 2015, Hammerfest, Norway, Vasile B

Unpleasant receptionists, poor breakfast, extremely bad rooms. The rooms have so thin walls that you can hear people next door yawning. Horrible rooms from the 80s that should be just renovated or jus...

Unpleasant receptionists, poor breakfast, extremely bad rooms. The rooms have so thin walls that you can hear people next door yawning. Horrible rooms from the 80s that should be just renovated or just not rented at all...I wonder you may get some sickness living there?! The view was ok but everything else made my stay 100% unpleasant. For the price I had to pay I´d never stay there again nor recommend it as a good hotel.

Owner Response

Tuesday, May 05, 2015

Kjære Vasile B. Takk for din tilbakemelding som desverre ikke kan karakteriseres som spesielt hyggelig for oss. Vi tar den selvfølgelig til etteretning. Vi beklager at din oppfattelse av hotellet var ensidig negativ, noe som faktisk er langt unna det vi får av tilbakemeldinger fra øvrige gjester, noe du sikkert kan lese av mange av de øvrige kommentarene her. Jeg skal ikke kommentere dine konkrete klager, men jeg vil bare opplyse om at vi ikke har noen rom ved hotellet som er renovert senere enn i 2005. Alle rom er renovert i perioden 2005 til 2014, og jeg kan legge til at en ny etasje rom står for tur i løpet av 2015, så din kommentar vedr. dette stemmer nok ikke. Vi tar imidlertid alle tilbakemeldinger fra våre gjester alvorlig....også din, så vi lover å ha enda bedre fokus både på gjestebehandling og renovering også i fremtiden. Med hilsen Tore Pettersen Direktør

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4

Good hotel in the center

Wednesday, April 08, 2015, Oulu, Finland, ExpTravellerOulu

The hotel is in a very convenient location, right in the center. The service is nice. There is a free internet, and to my positive surprise it was really fast. The breakfast is typical Norwegian, i.e....

The hotel is in a very convenient location, right in the center. The service is nice. There is a free internet, and to my positive surprise it was really fast. The breakfast is typical Norwegian, i.e. very good. The bed was quite soft for my back, but otherwise the room was pretty good and it was also very clean. My overall experience was better than during my previous visit, because the room was better (twin room on an upper floor vs single room on the 2nd floor towards the church).

Owner Response

Thursday, May 21, 2015

Dear Sir, We are very pleased to hear that you were pleased with your stay at Quality Hotel Saga. We hope to wish you very much welcome back next time you are in Tromsø. Best regards Tore Pettersen General Manager

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3

Good location

Wednesday, April 01, 2015, Oslo, Norway, goonermitch

Nice location . Rooms clean and basic no bar just limited drinks from reception. Hotel is close to many points of interest . There was no resteraunt in the evening but breakfast was good. Staff were f...

Nice location . Rooms clean and basic no bar just limited drinks from reception. Hotel is close to many points of interest . There was no resteraunt in the evening but breakfast was good. Staff were freindly and helpful in recommending places to go.

Owner Response

Thursday, May 21, 2015

Dear Sir, We are very pleased to hear that you were pleased with your stay at Quality Hotel Saga. We wish you very much welcome back another time. Best regards Tore Pettersen General Manager

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4

Comfortable stay

Tuesday, March 24, 2015, Virginia, CrazyDaisyGirl76

We stayed here for four nights. The bed was super comfy and the rest of the room adequate. Not crazy about the hardwood floors as it made for a loud wake up the one morning due to what we think were p...

We stayed here for four nights. The bed was super comfy and the rest of the room adequate. Not crazy about the hardwood floors as it made for a loud wake up the one morning due to what we think were people above us checking out. But it was our first trip overseas so that seems to be common in hotels. The breakfast was okay. Nothing fancy. We had a fantastic view of both the city and the water so this was a plus.

Owner Response

Thursday, May 21, 2015

Dear Sir, We are very pleased to hear that you were pleased with your stay at Quality Hotel Saga. We wish you very much welcome back another time. Best regards Tore Pettersen General Manager

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2.200.163.775 26

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