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REVIEWS


Traveller rating (overall)

Based on 62 traveller reviews

3

38% Travellers recommended this hotel
4
Location
3
Rooms
3.5
Service
3
Value
3.5
Cleanliness

2

Time have stopped

Monday, November 11, 2013, Malmö, crummond

This is one of the most basic hotels I have stayd at for many years. It really needs som tendel love and care. The standard of the room was very simple and the shower something you find on a camping...

This is one of the most basic hotels I have stayd at for many years. It really needs som tendel love and care. The standard of the room was very simple and the shower something you find on a camping site. Located in the center of town but that is the only positive thing to say about it.
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3

Center of Kristianstad

Sunday, November 03, 2013, Copenhagen, Denmark, Jens N

Good tourist and business class hotel in the center of Kristianstad. Perfect location for enjoying the town, do a little shopping or relaxing. Standard rooms a a bit small, but newly renovated and...

Good tourist and business class hotel in the center of Kristianstad. Perfect location for enjoying the town, do a little shopping or relaxing. Standard rooms a a bit small, but newly renovated and fuctional
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4

OK hotel in a nice city

Sunday, September 15, 2013, Denmark, DK_Lars

The hotel is at the centre of the town, close to the railway station and the cozy city centre. The rooms are okay for a 3* hotel. The breakfast is rich and good, and you can have coffee or tee during...

The hotel is at the centre of the town, close to the railway station and the cozy city centre. The rooms are okay for a 3* hotel. The breakfast is rich and good, and you can have coffee or tee during the day at the reception for free. There are many restaurants and bars within a 5 minute walk. The service was very swift and friendly - nothing to complain about really.
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3

Good but not great

Tuesday, September 10, 2013, Fremantle, Australia, ozzietraveller78

Stayed here recently. First impression is that hotel looks nothing like the photos on its website. We were sure we were at the wrong place. The first room we were given was aweful and staff, while...

Stayed here recently. First impression is that hotel looks nothing like the photos on its website. We were sure we were at the wrong place. The first room we were given was aweful and staff, while friendly at first, immediately became sullen and rude when we asked if we could change to a room that looked like the one we had been told we paid for. Stuck my head into a few rooms as they were being cleaned and room quality, size and decor vary wildly so as a tip look at your room first. About a third of the hotel is renovated and out the back of another hotel but connected through internal hallways. Our room was clean, but ordinary with a very very small bathroom (the smallest by far on all our European travels) and was over a nightclub so was very noisy. The location is good in terms of close to downtown and the train station. The hotel is small from front but huge inside and lacks care. Decent if you just want a place to sleep but could definitely be improved.
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3

Good but not grand

Wednesday, June 26, 2013, Stockholm, Sweden, LottaaK

The name Grand Hotel comes with certain expectations. The service was good, but the hotel has seen better days even though the rooms seemed newly renovated. I found the hotel lacking in privacy...

The name Grand Hotel comes with certain expectations. The service was good, but the hotel has seen better days even though the rooms seemed newly renovated. I found the hotel lacking in privacy. Rooms 127-132 are very noisy due to the street outside. There are no thin curtains to shut out the view and only heavy curtains that also shut out the daylight. With doors that need an extra push to close there is a lot of noise from slamming of doors.

Owner response

Monday, July 08, 2013

Noise is very annoying in general and noise generated from doors slamming in particular. We obviously need to check every door closely so that they shut properly and as silently as possible. Work in progress.... Noise coming from outside the hotel is however more difficult to handle and if you are street noise sensitive a room facing the yard might be a better option? i am happy yhat you found the service as one of the good things during your stay. We aim to make your stay as friendly as possible.

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1.913.149.030 22