Clarion Collection® Hotel Grand Sundsvall

Great location, large room, helpful staff, nice sauna in the basement, dinner included. The room wasn't too clean though and there wasn't much choice for breakfast and dinner. The thing that really annoyed me though was the glass door to the bathroom, really bad idea.

Stayed here twice in March and the hotel is in a very good location just in the city centre. Used their parking facilities which is in the same building but be aware you have to exit and walk a bit outdoors and still enter via the reception hall. Rooms a bit tired. Showers in both rooms I stayed in made water spill on the floor and there are no floor towels so it gets pretty wet on the floor. A minor thing that could easily be arranged and make the stay even more pleasent. The staff at front desk and in the dining area were all very nice and their evening buffet is always a delight. Catered for both vegetarians and meat eaters. Over all a good stay

My stay in the hotel was an extended one of 67 nights over 3 months. I really enjoyed my time there. The staff were the most welcoming and friendly I have seen I really felt at home the whole time in the hotel thank you all so much. I stay in hotels a lot with my job and this is by far the most comfortable stay I have experienced. The food was excellent and good variety, the kitchen staff really warm and friendly. The front house and management really kind and always helpful. The housekeeping staff always so friendly. Everyone even when busy Had the time to stop and say hi. I'm so grateful to everyone in the hotel for going above and beyond. I would highly recommend this hotel and will stay in no other place when in Sundsvall in the future. See you all again soon! Daniel Bond

Great location close to the train station, restaurants, bars and the main buildings in the downtown (stenstaden). Helpful and friendly staff. Healthy breakfast and dinner are included. Close to Norra Stadsberget (1 km) and Sidssjön (3km). Be aware that this is a eco-friendly hotel and rooms are not cleaned everyday nor are the towels changed. A worthy effort for the environment! :)

The hotel is in a good position in central Sundsvall. We had a well sized, comfortable and clean room. It is an ideal place to stay for a stop-over. It was the staff who made it a great stay. We would particularly like to mention Suzanne and Emma. Suzanne on reception took trouble to make sure we were well looked after and able to get something to eat and drink when we arrived after a long journey. Emma, working in the dining room ,was exceptional in her approach to customer service. She was warm and friendly while remaining professional and dealing with the challenges of an eating area during these COVID times. While all staff appeared helpful, these two really stood out - we would like to thank them, their approach made the hotel a great place to stay!