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Quality Hotel™ Luleå Lulea ,  Sweden

See all hotels in Lulea, Sweden

Quality Hotel™ Luleå

Lulea,  Sweden

Quality Hotel Luleå is perfect for conference and leisure trips to central Luleå. Hang out in our hotel bar or visit our popular restaurant, Cook's Krog. We have conference facilities for up to 230 people, parking facilities and an indoor pool.

Quality Hotel™ Luleå 4 5
TripAdvisor Traveller Rating  
Quality Hotel™ Luleå

TripAdvisor Traveller Rating

4
516 reviews
4.5
Cleanliness
4.5
Sleep Quality
4
Value
4.5
Service
4.5
Location
4.5
Rooms
5

Most convienient hotel in Lulea

Monday, January 15, 2018, Lille, France, Christophe W

As usual, the staff at reception was extremely friendly and did a good job. With is renovated rooms and breakfeast restaurant, the Quality hotel is a convienient accomodation when I come to Lulea for…

As usual, the staff at reception was extremely friendly and did a good job. With is renovated rooms and breakfeast restaurant, the Quality hotel is a convienient accomodation when I come to Lulea for Business.

Owner Response

Wednesday, January 17, 2018

Dear Mr W, Thank you very much for your wonderful review of us here at TripAdvisor. We look forward to welcoming you back soon again. Best regards, Nathalie C Quality Hotel Luleå

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5

One night stay at Quality Hotell Luleå

Monday, January 08, 2018, Oulu, Finland, oskari_honkavaara

Nice rooms with comfy beds, excellent breakfast and great customer service at reception 24/7 !!! Only thing I hope they shall fix, is the temperature of swimming pool water, it was nearly icy, warm it…

Nice rooms with comfy beds, excellent breakfast and great customer service at reception 24/7 !!! Only thing I hope they shall fix, is the temperature of swimming pool water, it was nearly icy, warm it even a little, please !!!

Owner Response

Monday, January 08, 2018

Dear Sir, Thank you very much for your kind feedback. We are very happy that you enjoyed your stay with us and as for the temperature of the water in the pool, we will see what we can do. Welcome back! Best regards, Nathalie C Quality Hotel Luleå

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1

Disappointed and not recommended

Friday, December 29, 2017, , E8593KTalexandrar

I have never been more disappointed in a hotel like this "Quality" Hotel before. First of all the service was terrible and the staff unfriendly and quality has a certain look. Than we did not got all…

I have never been more disappointed in a hotel like this "Quality" Hotel before. First of all the service was terrible and the staff unfriendly and quality has a certain look. Than we did not got all the information we should have got when we booked or even when we checked in. We did not get the room selection which we booked and payed for. And the breakfast was ok but we had a hair in our food and the scrambled egg was disgusting... the pool is ice cold and much more stuff was not how it should have been. We even wrote an email and the answer was poor. If you are looking for quality and a friendly ambiance we can Not recommend this hotel at all.

Owner Response

Tuesday, January 02, 2018

Dear Sir/Madam, Thank you for leaving us a review of your stay here at Quality Hotel Luleå. We regret the fact that you are disappointed. There seems to have been some misunderstanding between your expectations and what we can deliver at the hotel. Our general manager, Eive Stenvall, has sent you a private e-mail. Best regards, Nathalie C Qåality Hotel Luleå

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4

Quite nice for passing through

Friday, December 01, 2017, Bend, Oregon, AKTraveler50

This was much nicer than other Quality Hotels we had stayed at. Free parking under the hotel was a plus. Breakfast was okay and the service was great. We had requested a quiet inner room and were give…

This was much nicer than other Quality Hotels we had stayed at. Free parking under the hotel was a plus. Breakfast was okay and the service was great. We had requested a quiet inner room and were given one - very quiet and peaceful even though it was Friday night. Good location near restaurants. Would recommend if you're passing through Lulea.

Owner Response

Thursday, December 07, 2017

Dear Sir/Madam, Thank you so much for your positive feedback of your stay at our hotel and we wish to welcome you back again sometime soon. Best regards, Nathalie C Quality Hotel Luleå

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2

Not satisfied

Saturday, October 14, 2017, , george m

We stayed here for 3 nights. The day after the first night we needed the hotel cleaning staff to tidy our room but no one did. Then the next day when the cleaning staff did clean our room they only cl…

We stayed here for 3 nights. The day after the first night we needed the hotel cleaning staff to tidy our room but no one did. Then the next day when the cleaning staff did clean our room they only clean our beds... no cleans towels , empty bottles we brought were still the same lying beside our bed , room was so dusty . =(

Owner Response

Tuesday, October 17, 2017

Dear Sir, Thank you for taking your time to write us feedback of your stay at our hotel here at TripAdvisor. We wish you would have told us when you were here that we missed tidying your room, if we would have known we would have helped you of course. We are very sorry that you were not satisfied with the cleaning on your second day but again if you had given us a sign that everything was not to satisfaction we would have helped you. We hope that you still will give a chance to make a better impression on you if you decide to return to Luleå and our hotel. Have a nice day and welcome back! Best regards, Nathalie C Quality Hotel Luleå

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