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Quality Hotel™ Luleå Lulea ,  Sweden

See all hotels in Lulea, Sweden

Quality Hotel™ Luleå

Lulea,  Sweden

The Quality Hotel Luleå is ideal for conferences and leisure travel. The hotel is conveniently located in the city centre and offers conference facilities for up to 230 people and indoor parking.

Quality Hotel™ Luleå 4 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4
662 reviews
4.5
Cleanliness
4
Sleep Quality
4
Value
4.5
Service
4.5
Location
4
Rooms
3

Some strange ideas

Monday, November 01, 2021, Stockholm, Sweden, Patrick R

The room was ok, but the light switch only turned on the light outside the bathroom. I then had to find the other light switch’s in the half dark. This was irritating when I had arrived late and was v…

The room was ok, but the light switch only turned on the light outside the bathroom. I then had to find the other light switch’s in the half dark. This was irritating when I had arrived late and was very tired. This also means you have to turn off every light before you leave. You can’t pull the card out of a holder to turn everything off. The room seemed clean and well presented. The plastic/glass desk chair is a strange choice for ‘quality’. Bathroom was ok except two things, the towel rail is above the toilet, you cannot really use both at the same time, also the hot water is not overly hot. I wanted a hot bath, so I filled it twice as the went cold faster than I expected. No kettle in the room. There is free tea and coffee if you trek down to reception. Breakfast is 6:30-9am it said in the lift, but not where… if it is a holiday day, then breakfast may be at an unspecified time… food choice was pretty good though. Just get there before 9:25, they really started to tidy up at 9:30, and it was all gone pretty quickly. I didn’t try the gym or sauna. Not sure if I would actively stay here again, the cost would very much play a part.

Owner Response

Monday, November 15, 2021

Thank you for your review and your suggestions and ideas for improvement. Hope to welcome you again. Best regards, Nathalie C, Quality Hotel Luleå

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3

Great location

Sunday, October 24, 2021, Stockholm, Sweden, kalleviken

We had a large room on the second floor so noice from the bars and street might disturb you but I guess it comes with location. Very good and well sorted breakfast. Sauna and shower (ladies) needs an…

We had a large room on the second floor so noice from the bars and street might disturb you but I guess it comes with location. Very good and well sorted breakfast. Sauna and shower (ladies) needs an upradee and was a real dissapointemnt, everything was halfbroke and not mainained well. Pool was closed. Room was not well cleaned.

Owner Response

Monday, November 15, 2021

Thank you for leaving you review of your stay here on TripAdvisor. We are sorry the standard and cleaning did not meet your expectations. Happy to hear that you liked our breakfast. Hope we will still see you in the future at our hotel. Best regards, Nathalie C, Quality Hotel Luleå

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1

The worst staffs I have ever seen in a hotel

Wednesday, March 31, 2021, Lisbon, Portugal, 290983Alb

The hotel is not bad the rooms are good for a business vishi and some even a very good breakfast for the media in Sweden . Now the staff are very bad, rude not to say rude. They complain and mumble…

The hotel is not bad the rooms are good for a business vishi and some even a very good breakfast for the media in Sweden . Now the staff are very bad, rude not to say rude. They complain and mumble the customer's face, shout etc. Does a receptionist yell at being eating at the reception while another customer was drinking beer in socks lying on the couch does it make sense? The breakfast staff only missed the butter when I asked, as I was closing the breakfast. Finally, the reception staff practically expelled me from the room, since my company had not yet made another reservation as I had already warned that I would do. On my trip I stayed in Sweden in at least 6 hotels and this was the worst staff ever. Lousy for the reputation of the hotel.

Owner Response

Wednesday, May 19, 2021

Dear Sir/Madam, Thank you for taking your time to write us a review here at TripAdvisor. I am sorry to hear that you were not satisfied with the service and I have forwarded this issue to our department manager and general manager. Yours sincerely, Nathalie C Quality Hotel Luleå

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5

Good value for money

Wednesday, March 24, 2021, Sweden, maxisweden

I spend a few nights a year in Luleå. Quite often for work and sometimes for leisure. The latter in particular in non-pandemic times, but for work still fairly frequently. Quality Hotel Luleå is one…

I spend a few nights a year in Luleå. Quite often for work and sometimes for leisure. The latter in particular in non-pandemic times, but for work still fairly frequently. Quality Hotel Luleå is one of my top two favourites in town. The prices for the moderate rooms with queen beds are usually competitive. These rooms are facing the inner courtyard, which makes them quiet - important for me since I'm a somewhat light sleeper. This room type also offers a good sized comfortable bed and walk-in showers. Some other room types have bath tubs, but booking this specific room type guarantees a walk-in shower, which is important to me. Breakfast is good, and the breakfast room is spacious so you can spread out and keep the distance. The staff is always nice and welcoming, and can often be very accomodating to any requests I might have. They have a set of cleaning rules that work well in these pandemic times. Price value and the helpful staff are my major reasons for returning every now and then. Wifi is good, and I often have to use it for business meetings for example. The hotel is in a good location, near public transport such as local buses and near a bunch of good restaurants. Some restaurants deliver food too, a good option when being busy in between meetings. The onsite restaurant, Invit, have "daily specials" for dinner - sometimes these offereings are very good. Cook's Krog, also an onsite restaurant is a good steakhouse type place. Since the hotel is in the city centre, many of the local restaurants aren't that far either.

Owner Response

Saturday, March 27, 2021

Dear Sir/Madam, Thank you so much for your wonderful review. We look forward to welcoming you back again and again.

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4

Very much value for money

Sunday, January 17, 2021, Stockholm, Sweden, Hallgren_Nykvarn

We got a nice corner room on the first floor, with a nice view of "Storgatan"-exactly the location of a hotel room we always want. The room had tea kettle as well as free coffee & tea packs but had no…

We got a nice corner room on the first floor, with a nice view of "Storgatan"-exactly the location of a hotel room we always want. The room had tea kettle as well as free coffee & tea packs but had no fridge. WIFI was very good and we could work from the hotel without problems. Breakfast was OK with a variety of cold and warm food, The breakfast room was spacious so we could keep social distancing during the corona times. Parking outside the hotel was quite expensive so we parked 10 minutes walk for half the price. For one of the 3 nights, our son stayed in our room. The hotel fixed an extra bed and the price including breakfast was very reasonable. The personnel were very helpful and quick to fix a minor problem we had in the room.
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