We hope to see you soon at the Quality Hotel 11! We have put together a list of FAQs, which we hope that you will find useful!
Parking
The hotel has 22 outdoor parking spaces, and you can park here fore 170 SEK/24h. You can even park on the street outside the hotel, but do make sure to get a ticket from the parking meter.
Luggage storage
The hotel has a room where you can store your luggage before and after your stay.
Room cleaning
Cleaning is included, but you must let us know! Simply hang the sign on your door by 11pm the day before if you would like your room to be cleaned. Otherwise we will donate money to the Sweet Dreams Stay project, a collaboration with UNICEF, which helps children affected by human trafficking. Find out more about our Sweet Dreams Stay project here.
WiFi
Our free WiFi can be accessed from anywhere in the hotel. Just ask the reception for the access code or log in using your Nordic Choice Club membership number. It really couldn't be easier!
Cash-free
From 1 January 2018, the hotel will no longer be accepting cash payments. Being completely cash-free makes the hotel a safer place for both guests and staff. There is also a positive environmental impact, as we require fewer cash transport vehicles. We will be accepting all major debit and credit cards. Please contact us for more information.
Late check-out
A later check-out is usually possible until 12 noon, subject to availability. Please ask the reception for more information.
Upgrades
Are you celebrating a special occasion or do you just want to spoil yourself a little? Contact us and we'll advise you on upgrade options.