Clarion Hotel® Post

The hotel is situated smack in centre, which is a big plus. We booked the hotel mainly because of its rooftop pool. The pool was disappointing; small and with poor changing rooms. Breakfast OK, but no fresh juice, drab coffee and scrambled eggs made of dried egg powder. Rooms are quite small yet neat. When we wanted to have a drink on the hotel’s terrace at 10.00 p.m., two DJs were playing far too loud music which could be heard all the way across the square. We skipped those drinks.

One would expect that a Clarion hotel is a Clarion hotel no matter where you go. This was, by far, the worst Clarion experience I have ever had. 1. Hand sanitisers: in most places where they were located, they were empty and remained empty during a two day visit. 2. Breakfast: only exceptionally staff who worked with food wore gloves. The dining hall was dirty and except for the person working with beverages and pastry (young guy), close to nothing was done to keep the area clean and attractive for guests. Around 9.45 am food was scattered throughout, and the buffet remained a pig through. 3. Halls: dust and trash overall. I arrived on Friday, and at first thought that perhaps the staff has not managed to clean after a wild Thursday night the guests had. It remained just as dusty and increasingly more dirty, with dishes in the common area throughout the weekend. 4. Our room: surprise, surprise. It was dusty. So we left the sign on the door that we want it to have cleaned. The cleaning staff made up our beds but the dust remained. Likewise, our water glasses remained unchanged during our visit. Summa summarum - if you are comfortable with mess and dirt, and lack of hygiene this is the right place for you. If you prefer cleanness and wish for a bit of aesthetics, avoid it.

This hotell in the centre of Gothenburg was huge and despite its size was in perfect condition. We wanted a pool as the main priority for our stay. The pool here is on the roof which unfortunately for us was during a rainy week. It could have been good if they closed the roof but it was broken. Sad. The rooms were great and large and the breakfast was good. The hotel has a restaurant on the second floor. It was great -Nora, as was the bar and areas to relax. Due to COVID-19 there were restrictions in place which meant we had to be at breakfast at a certain time but it was ok.

This is considered one of the best hotels in my town so i was excited to stay here. The receptionist was super friendly, fast and helpful. Top marks there. The standard room is small but the high ceilings help the feel. The room has all mod cons including mini bar, and Rituals soap in bathroom. The rooftop terrace was ok, don’t get me wrong very cool idea but the pool was to warm for a hot summer’s day (they heat it to 30 degrees year round) and the place was rusty and dirty. Don’t by another super expensive pot, scrub the wall. The worst part about this hotel is by far the restaurant! Like other parts of this hotel, one thing is superb (the chef) and then the other (waitresses) is the worst I’ve ever had. It doesn’t matter that the food is great if it gets served by someone who never returns a smile and makes absolutely sure you know your beneath her. Same thing at breakfast when I got snapped at for wanting coffee and asking them to fix the machine. Unbelievably rude. Another guest however told me there was another coffee table in another room. So other people are friendly just not the service staff here.

Devisen to try something new for this trip to Gothenburg, opted for Stordalen’s hugely anticipated Clarion Post. Was informed AFTER booking that the hotel was undergoing expantion, but the noise that could be heard according to the hotel, was not an issue Choice states that the hotel offers gym facilities, this is not a fact I was told at check-in, although this is advertised in the web page. Parts of the lobby including the Malin elevators were closed due to a movie recording, strangely this discomfort was not informed after booking, nor at check-in So sick of hotels not informing guests of inconcviniences when booking...