Clarion Hotel®  Post

Cool hotel, great decor, restaurant is tasty, staff great, excellent gym and good location. Ok breakfast.Rooms are pratical and bed comfy.Wifi is poor and not in line with the property. Confrence rooms were pratical.

Short but wonderful trip to the second largest city in Sweden. Very nicely appointed room and helpful staff made the stay a nice break away from the routine. The breakfast was amazing and the selection of breads second to none!

The hotel was beautiful, the rooms were clean and lovely, the service was courteous and helpful, and even though we stayed and ate for free, everyone was amazing! Also, the hotel is in a great location!

Stayed for 2 nights and had to change room on the first night due to appalling smell of first room and terrible traffic and party noise. The staff were very good and explained many of the rooms had recently been repainted and they had already had a few complaints about the odour. Although the receptionist was lovely and got it sorted quickly I do wonder why this room was allocated in the first place if there was a known issue. The next room on the 4th floor was much quieter and better appointed. Disappointing that neither room had a safe. Positives - the location is second to none, the breakfast is excellent and every single member of staff was polite and helpful. Once we got allocated to a decent room it was a much better stay.

Booked a room by phone, during a very busy period in Gothenburg. The reservation agent I spoke to specifically confirmed that a room was available. Received a call whilst I was on my way to the hotel at 1745 saying that they had made a mistake and could not honour my booking. Absolutely no attempt to try and rectify the situation. Basically told me to deal with it myself. I’m a seasoned traveller and found this ridiculous situation and atrocious service totally unacceptable. Do not trust Clarion Post!!