Clarion Collection® Hotel Odin

It was some mistakes made with the reservation, we had reserved a room with two children, but they had not registered the children in the booking. And we had also reserved an parking space in the garage, but that had also gotten lost in the transition, and when we arrived the garage was fully booked… so already here we did not have a great start.. We switched room once because of poor cleaning in the room, but the next room was even worse! (We would have switched again, but we came back to the hotel in the middle of the night and the switched was made when we were away from the hotel) We found that all the glasses and cups were dirty, and the electrical socket hung from the wall. And we had children with us! See the pictures.. And the hotel and especially the rooms (we were at the fourth floor) is in dire need of an upgrade. It felt more like an motel, and definitely is not up to the clarion standard. I was in fact quite shocked, especially considering the price compered to what you get. The food selection was ok, but the food tasted old and not fresh.. I will not be returning to this hotel.. have previously visited the clarion post in Gothenburg, and would a 100 times over recommend that hotel over this one.

This hotel has been beyond disappointment. I stayed 10 nights with my family, they only cleaned our room once - and just because I begged them to come. As standard they only clean rooms every 3 days, but they missed my days. When I came back with my little children the room was all dirty. The only solution was to do a quick clean when I came back by someone in the reception. My cleaning was missed regardless I reminded them twice about it the day before and even on the same morning, to make sure someone was coming on my “nominated” day. On top of that the food was terrible. After staying here for a few days you start to know how the food is being re-used from one meal to the other. And the food starts not looking fresh anymore. The food was so bad that we stopped turning up for dinner regardless we payed for half board. Also the meal option for dinner are not really child friendly. I payed for half board just to give to my children a meal in the room. Overall a terrible and disssapointing experience. The only thing they didńt miss is charging money. But this hotel hasńt delivered at all to even its most basic responsibility of having rooms clean. I suggest you avoid at all costs. We wont be turning up here ever again!!

This hotel was really nice, a bit hard to find the entrance as its not typically with the reception at det ground floor, and you have to take the elevator up to the second floor. The people in the reception was really nice, they offered a light evening meal for free, and a "fika" in the middle of the day. They also use rituals products which gives the hotel a bit more luxuray, and it smells amazing. The room was big, the bed was amazing and we enjoyed our stay 😁

- great breakfast and dinner - great choice, rooms are ok - clean and tidy (some rooms don't have a window to the outside), great location, close to everything you need to see - close to trams, trains and buses (1 min on foot) - netflix on TV and good Internet

Actually, quite disappointed. Well, bringing the dogs limits option but there are far better options. The whole hotel feels shabby and worn down. But what really got to me and also made me not stay in Nordic Choice/Clarion hotels again is they even charge extra for an hour later checkout. Being a lifetime platinum at Starwoods, I shouldn’t expect too much. But at Elite hotels, never been charged for late checkout. Actually this is a first (unless you ask for like 6pm or so)