Comfort Hotel® Xpress Youngstorget

We stayed here for one night. This hotel is about a 10 minute walk from the central train station. While the location was good, the room was below average. We have stayed in many tiny rooms, but this one was impractical. The way the furniture is positioned left no convenient room in the room to store luggage or even change. The bathroom was no different; there were no shelves for toiletries or towels. We enjoyed the roof too terrace available. We sat late to watch the sundown. Gorgeous view. Overall, alright for one night but no more.

If you're travelling solo and want somewhere handy in the centre of Oslo and aren't too fussed about some usual hotel comforts, then this will tick the box. It's not super expensive but it could also be a bit cheaper for what it offers. The rooms feel like university student rooms, which isn't a bad thing per se. I'm unsure what larger rooms looked like but despite mine having a double bed, 2 people would feel pretty cramped in there. The bathroom/shower was good, no fault there. The bed was comfy but the matress tended to slide around. There's no room service for cleaning up or refreshing linen, they do that on rotations of their own choosing. If you really want that service (which in any other hotel is a daily one) you can request I think. This is fine for 1 night but after a while you feel a bit grimy. I found some clumps of hair on the floor and in an underbed drawer. There's no kettle in the room which is the bare basic that a room should have in terms of amenities so people can make their own tea, coffee or noodles etc. You can buy tea or coffee in reception but it's worth just heading outside to grab something. My room didn't have wardrobe storage but did have wall bracket-hangers which did the job. There were plenty of sockets for charging things. Like I said for a person solo travelling and not wanting a hostel, this place is fine for 1 night or 2. I stayed 3 and it was too long in that hotel and too long in Oslo in general.

The room I had (605) looks nothing like the pictures. There is no chair, only a stool and the thin camping mattress in the room was extremely uncomfortable. Only two pillows per bed and only two towels (if you want more have your credit card ready...). The air conditioner was not working at all and I was told I would have a fan ready in my room when I got back, Alas, when I got back, still nothing. I had to have the windows wide open all night hearing all the noise, parties and yelling in the streets all night. No fridge and to get ice you need to go to the lobby and ask. The hand soap was running low, the body wash AND shampoo all in one was really low quality and the shower kept switching between boiling hot and ice cold.

My friend and I booked this room for a nice visit in Oslo together. We were met with a staff that didn’t seem eager to help us, and with a bad attitude towards us. We had to ask about common question, like which floor our room was and how to use the slow elevator. They seemed bothered. The room was fine, but the card box that turned on the light was broken, and we couldn’t lock the door most of the time. We choose this hotel because it was cheap, but in the end, it wasn’t. However, the room and the staff were. Not sleeping here again.

Cold, rude and very unhelpful staff. Our room had a broken key holder and we struggled to lock our door when leaving. The staff was very unhelpful, rude and not welcoming at all. It is also very overpriced for the bare minimum. Basic and outdated room. I had stayed at the Comfort Hotel Karl Johans gate many times before so I expected the same standard because it is the same company but, the differences was big. The staff also seemed so unbothered when we would ask for help. I won’t this hotel again!