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Comfort Hotel® Xpress Youngstorget Oslo ,  Norway

See all hotels in Oslo, Norway

Comfort Hotel® Xpress Youngstorget

Oslo,  Norway

The Comfort Hotel Xpress Youngstorget is ideal for hipsters and city slickers alike. If you're looking for affordable accommodation in the heart of Oslo, then this is the place for you! This is a cash-free hotel.

Comfort Hotel® Xpress Youngstorget 4 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4
2218 reviews
4
Cleanliness
4
Sleep Quality
4.5
Value
4
Service
4.5
Location
4
Rooms
1

Okay for one night - absolutely terrible for a longer stay

Tuesday, June 11, 2019, Magdeburg, Germany, Explore47256594287

If a Hotel tells you how it works and how they would save your money and the environment, it is getting difficult! In case of longer stay like we have to during an exhibition it is a disgrace not maki…

If a Hotel tells you how it works and how they would save your money and the environment, it is getting difficult! In case of longer stay like we have to during an exhibition it is a disgrace not making up the room, pay extra if you would like new towels. There is no storage possibility for your garment etc.Together with the prizing it was a "never-again-experience"

Owner Response

Friday, June 14, 2019

Dear Explore47256594287 Thank you for taking the time to rate our hotel. It is unfourtunate that our concept, maybe was not clear to you before staying with us. As for the prizing, this accurate week, all hotels in Oslo operated with pretty high rates. For this matter we apologize that you checked out with the experience of decreased value for money. Wishing you a nice summer

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1

Absolutely awful customer service

Tuesday, April 16, 2019, London, United Kingdom, Andrew C

Awful self check in which failed mid transaction. Almost one month later I am still waiting for refund because they charged me twice and are totally incapable of refunding back to credit card. I would…

Awful self check in which failed mid transaction. Almost one month later I am still waiting for refund because they charged me twice and are totally incapable of refunding back to credit card. I would think twice about staying here.

Owner Response

Tuesday, April 16, 2019

Hi Andrew As we already stated we apologise for the inconvenience regarding the technical problems with self check in station. My latest email sent to you, is still not yet replied. I kindly advise you to return to me, so we can settle the matter. All the best

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5

Clean, cozy

Saturday, April 13, 2019, , Coleen84Harrington

Clean,cozy and walking distance from the city center. Ideal for a short city break. Room is good sized, bed was so comfortable. Staff helpful during stay and keen to offer advises on things to do in O…

Clean,cozy and walking distance from the city center. Ideal for a short city break. Room is good sized, bed was so comfortable. Staff helpful during stay and keen to offer advises on things to do in Oslo.

Owner Response

Monday, April 15, 2019

Dear Coleen84Harrington A big thank you for your review! You wrap up our concepts, vision and what we stand for very good. Wishing you very welcome to us again

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3

Budget hotel

Monday, March 11, 2019, Bergamo, Italia, Piergiorgio P

Budget and basic hotel near few steps from Oslo city centre. Rooms are quite small and dark but have bathroom and TV. The common hall has laundry and a fridge where to keep your own food and drinks.…

Budget and basic hotel near few steps from Oslo city centre. Rooms are quite small and dark but have bathroom and TV. The common hall has laundry and a fridge where to keep your own food and drinks. In the morning the hall tend to be quite messy. Basic prices are without breakfast. The Wifi in the room where I was staying was running uncontinously.

Owner Response

Thursday, March 14, 2019

Hi, Piergiorgio Thank you for the review. Your description is almost spot on according to our profile. Early hours are very busy, and our focus is to to keep the lobby tidy and guests happy. Wishing you very welcome back.

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2

WARNING: BAD AIR QUALITY

Tuesday, March 05, 2019, norway, audis

Are you dependent on good air quality then choose another hotel. Got a room against an atrium without the possibility of opening the window. This caused poor sleep quality as the air system was out of…

Are you dependent on good air quality then choose another hotel. Got a room against an atrium without the possibility of opening the window. This caused poor sleep quality as the air system was out of order or simply very poor. Negative: TV remote control did not work and poor choice of channels. Heating in the bathroom was switched off despite cold temperatures outside. Missing drinking glass. Missing bath mat. The beds are too narrow. Positive: Good service. Clean. Silent. In Oslo city center. Cheap. They said the hotel would be renovated in the near future. So don't stay here until they finish this and the quality is as expected in terms of price.

Owner Response

Wednesday, March 06, 2019

Hi Audis Thank you for your review! So sorry to hear about your experiences with the air quality. As a service to Mother Earth Comfort Xpress has decided to ditch the plastic one time cups in the room. Glass can be found in the lobby and right by the elevator 24/7. We would like to welcome you, as well as everyone else both before and after the renovating process is finished. If your next Oslo visit takes you back to Comfort Xpress Youngstorget, make sure to ask for a room high up in the floors. All the best

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