Clarion Collection® Hotel Savoy

Nope! Simply not worth the price. Got an upgraded room on the first floor. Makes me wonder how a standard room might look like. Tram tracks right outside my window made noise like sleeping on a tarmac at an airport! No minibar, lousy hairdrier, one one light functional in room, no ironing equipment etc etc Bathroom the narrowest I’ve ever seen. Forehead and knees against wall when sitting down… Ob the positive side: Check in/out was a breeze. But - never again!

The hotel is in the perfect location in Oslo and first impressions are very positive. Reception tidy and welcoming. The hotel has a lift and some stairs - we did not use the lift. On the first floor the door to enter the level is a very strange heavy glass door, this is an odd choice and we struggled with it, it was quite awkward to manoeuvre. The room itself is very small, the bed taking up most of the space. There is no safe so you cannot keep your valuables locked away - this meant I had to carry them around with me. The room was located near the back of a club and it was quite noisy with shouting and bottles crashing early in the morning. The room does not get cleaned during your stay, I’m not sure it was properly cleaned beforehand as the bathroom was a bit grubby and signs of a previous guest were evident. Under the bed was very dusty. Breakfast is a mixture of cold foods and hot foods and I found it quite nice. We did not eat here any other time.

Good location in the city center. Large nice room with big windows and a comfortable bed. Reception staff were very helpful and nice. A good variety breakfast. Afternoon coffe and a simple dinner is included. It’s just a few minutes walk to the train station that takes you to Gardemoen airport

I have stayed many times in other Clarion Collection hotels and looked forward to the evening buffet again! On the hotel side, Savoy tempts with a picture of a delicious pasta and an exciting cheese in the background. Our experience, especially from Havnekontoret Bergen, is that the evening buffet is lovely - lots of good cold cuts and a lovely hot dish with side dishes. But at Savoy we lost all appetite! The soup - the thinnest variety with red color in it, called tomato soup. Bread and butter, zero toppings. The main course was very dry-fried thick slices of pork. Potatoes, they were fine. The sauce was a brownish chewy mass that I only tasted because the meat was so dry. Cheeky to call it béarnaise sauce! The salad bowl consisted of 95% lettuce leaves and a few pieces of tomato. A bowl of green beans and a couscous - that was all... It was indelicate and tasted as bad as it looked! In addition, we sat in a room on the 2nd floor where the chair covers were completely worn and dirty, should have been replaced long ago. And no service, one lady there, she never looked at any customer. Ate SOME, went out and bought pizza nearby. Was SO embarrassed on behalf of Norway and the hotel, because the place was filled with foreign guests who looked anything but happy. So this was the Norwegian food culture they were served.... It doesn't help that the breakfast was quite decent and that they serve a nice and expensive dinner in the restaurant itself. We got a room that was fine, except from a lot of noise outside from trams and people out on a late Saturday night, not easy to sleep….. Savoy is blacklisted from my side!

We stayed for business so could not choose our selves. Unfortunately we are stuck with this hotel for 4 weeks.. 2 weeks behind and I need to get stronger medicine to survive there. Rooms are extremely dirty and dusty. The carpets are old and many of us have been sick because of the level of the rooms: losing voice, pain in lungs, allergies astma getting worse etc that get better when we are not in the hotel and worse in the evenings and at nights. Level of cleaning is terrible. We have seen many rooms as some of us have complained and wanted a new one. Only the best ones are worth 4 stars, not the basic ones. You can hear everything in the rooms: trams, people talking outside, next door hotels party till 2am. I have only slept few hours per night (its 8 of us and everyone says the same). This is a 4 star hotel but the level and what you get is not even great for 3 stars. Choose another Clarion! (The HUB is amazing and worth the pay). Here the cost does not meet the level and staying there for many nights during weeks of business is very bad choice as you will not get good rest. Good things are: staff, lobby/restaurant area and location.