Clarion Collection® Hotel Gabelshus

Oslo, Norway

The Clarion Collection Hotel Gabelshus in the elegant Oslo borough of Frogner is a real gem of a hotel where you can enjoy unique interior décor in a peaceful setting. Breakfast, fika and an evening meal included. This is a cash-free hotel.

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Clarion Collection® Hotel Gabelshus

TripAdvisor Traveller Rating

1075 reviews

Cleanliness

Sleep Quality

Value

Service

Location

Rooms

A room with more than a view

Sunday, March 12, 2023, Kent, United Kingdom, mrgraham1963

The hotel is based just outside of the main city centre but with such easy assess to the tram and bus services you didn't need to be any closer. The front if house staff were all so incredibly helpful…

Probably better after the renovation

Tuesday, September 27, 2022, Province of Malaga, Spain, Renzo C

The property was under renovation and a temporary entrance and reception were set up. The room although a Superior Double was very ordinary and past its prime. Good size room with coffee machine, iron and ironing board, safe and mini bar. The bathroom is basic, no bath mat, sink cracked, no extraction fan and pathetic dim lighting. Corridor with stained carpet and used as storage for linen trolleys. The highlight of our stay was the breakfast buffet with great variety and high quality products. The employees at front desk were pleasant and efficient. The property is well located in the embassy district and you can easily walk to the Royal Palace or to the Port area in about 15 minutes.

Owner Response

Thursday, September 29, 2022

Dear Renzo C, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. As you probably saw, we are undergoing a renovation, half the hotel at a time. We are updating all the issues you mentioned and in march next year the whole renovation will be finished. I hope you will come back then. Yours truly, Karl Einar Sundby-Bagaas General Manager

NO AC; but they did give us a fan

Tuesday, August 16, 2022, San Francisco, California, ATLAS313

Well this hotel is a mixed bag: Pro's: Breakfast buffet is fantastic. Light super buffet is good. Nuetral: Location is not too far to walk everywhere Negatives: No air conditioning, only pr…

Well this hotel is a mixed bag: Pro's: Breakfast buffet is fantastic. Light super buffet is good. Nuetral: Location is not too far to walk everywhere Negatives: No air conditioning, only provided a tiny fan. Double room tiny. No soap dispenser in shower. Did not make up our room on Day 2 as promisied.

Owner Response

Friday, September 02, 2022

Dear ATLAS313, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We are sorry about the room not being made up the second day and we follow up this matter. We are undergoing a renovation and when the renovation is finished we will have better ventilation system with cooling for these hot summer days. This is a old hotel and some of our double rooms are on the smaller side unfortunately. If you are on these parts again contact me so I can make sure you get a flawless experience to a very good price. Yours truly, Karl Einar Sundby-Bagaas General Manager

Simply perfect

Tuesday, August 16, 2022, Mount Holly, North Carolina, Jeanette H

This was our second time staying at this wonderful hotel. This time it was undergoing some renovation, so the front was closed off. However, the quality remained the same and we were very pleased with our stay. Besides a perfect location and the charming atmosphere, the delicious breakfast AND dinner that are included are a real plus. It was a perfect way for us to experience Oslo in a relaxed and satisfying manner.

Owner Response

Friday, September 02, 2022

Dear Jeanette H, Thank you for taking the time to share your review with us and the TripAdvisor community. I am overjoyed to hear that you had such a good experience with us and that you enjoyed your stay. We hope to see you again soon. Yours truly, Karl Einar Sundby-Bagaas General Manager

Below expectations.

Sunday, June 05, 2022, Lima, Peru, irushalaim

The house has a nice facade and beautiful furniture, the rooms looks confortable, but our experience was not the best because the air conditioning not only was malfunctioning but the room temperature was like a sauna. We proceed to inform this situation to the receptionist, and the response was “the air conditioning is fixed but if you continue experiencing problems with the temperature, just open the window” The sheets never being replaced for three days. And the room never being cleaned. According with the receptionist, we should asked in advance in order to have this service.

Owner Response

Thursday, June 16, 2022

Dear irushalaim, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We do not have air conditioning in our rooms and when we now are refurbishing the hotel with start this month, we are going to install a new ventilation system that will make sure the hotel is much cooler on the hot summer days, when finished. We inform at check in and in the room that you must let us know if you want stay cleaning, you can do this at any point before 10 Pm a day in advance for your stay. I am sorry for the inconvenience this caused you during youyr stay. Yours truly, Karl Einar Sundby-Bagaas General Manager