Norefjell Ski & Spa

There is a lot of room for improvement 1. The food is AWFUL, BLEND, LIMITED, and no options as meals are set. No options for people with allergies and intolerance. You are told “we have deer on the menu for main today “ if you don’t eat deer that’s tough I guess. No variety at all and no puffing for special dietary requirements. 2. No housekeeping through out the week stay 3. The whole hotel had no caffeine free teas so if you can’t take caffeine tough . The whole week 4. Loud bass music through out the night if you have kids they won’t sleep 5. It cost £70 to get a taxi to the nearest shop which is 10 min away 6. The resort is 3 hours from the airport 7. The corridors are a filthy as there is no house keeping 8. There was no microwave in time apartment 9. I starved most of the time as I have food allergies and intolerances THE ROOMS ARE DUSTY!! 10. No cash machine on site In general the people in Norway are so rude, they push through no excuse me or please . Positive It’s a lovely resort and just needs food, housekeepers Ski instructors Sebastian (adult instructor )and Erasmus were Amazing! Lucy in the restaurant was trying her outmost best to get other options but clearly they didn’t exist . Mario was good too but limited by the hotel Facilities are good Staff are very friendly Beautiful apartment although they should get a double bed in master bedroom

If you want to have a nice holyday on ski with your kids this is not the right place. If it's not the disco then it's high bass events until midnight. Poor kids. There were to many quests and to fre imploies.

The service, rooms, restaurants, and the surroundings are ok. The showers in the rooms are really tiny, and it was too hot during the night. It was also very hot in the restaurant. The breakfast includes a good buffet.

I would highly recommend staying somewhere else. We stayed at the hotel, and we rented an apartment at the skistua, which was cramped and on a building site - with other tiny apartments being thrown up around ours. There is no privacy - your windows are inches from your neighbours - and some flats just overlook another cabin. It’s a lot to charge when you’re in a tiny flat on a ski slope with no drying rack or area, no hairdryer (wet hair not great when it’s -10), no toaster, no microwave and one tiny shelf for 12 people to store all their ski gear. The bin (supposed to be for 12 people) is the size most people have in their bathrooms. There are no outside bins provided, so you have to drive down the mountain to drop every single tiny bag of rubbish. The hotel is worse. It’s charging huge rates but offers nothing. The food is very very basic, and there’s an hour queue at the chaotic cafe for lunch with people just grabbing tables where they can. We were here at a busy time, but there is only one place to eat at lunchtime. You have to book every single eating slot at the restaurant - breakfast and dinner and there is nowhere else to get food. The lobby serves tea and bar drinks but there is nowhere to grab a proper coffee. Some rooms have a kitchenette - my advice is to bring everything you need and self cater, as there is no shop for basics like bread and milk, and no room service.

The hotel is very convenient located at the ski slopes. Breakfast is good. Facilities are OK. Rooms are a big disappointment, being very small with a tiny bathroom. No amenities in the room and room in meed of renovation. Room belongs more to a youth hostel than a four star hotel charging 2500 Kronen/250 Euros a night. The worst is that they don’t even provide housekeeping service and clean towels for this high price. Not recommending this hotel, especially as after having complaint they didn’t provide a satisfactory solution. Overall the staff is missing a lack of enthusiasm, motivation and hospitality mindset. It is like management and staff already gave up and don’t care.