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Clarion Hotel® Ernst Kristiansand ,  Norway

See all hotels in Kristiansand, Norway
  • Location and facade of the Ernst Hotel in Kristiansand
  • Impressive and extensive combined lobby and lounge area at Ernst Hotel in Kristiansand
  • Stylish lounge area with quality furniture at Ernst Hotel in Kristiansand
  • Trendy interior design at Ernst Hotel in Kristiansand
  • Facade and entrance at Ernst Hotel in Kristiansand
  • Conference event with delicious buffet at Ernst Hotel in Kristiansand
  • Elegant and classy dining room at Ernst Hotel in Kristiansand
  • Modern and relaxing spa at Ernst Hotel in Kristiansand
  • Lounge with comfortable quality leather chairs at Ernst Hotel in Kristiansand
  • Large and well-equipped standard hotel room at Ernst Hotel in Kristiansand
  • Chic and spacious suite at Ernst Hotel in Kristiansand
  • Stylish and elegant conference room at Ernst Hotel in Kristiansand

Clarion Hotel® Ernst

Kristiansand,  Norway

The Clarion Hotel Ernst is a modern hotel with an interesting history, right in the centre of Kristiansand. This was once the city's only hotel and the interiors have been beautifully decorated with contemporary art.

Clarion Hotel® Ernst 4 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4
887 reviews
4.5
Cleanliness
4.5
Sleep Quality
4
Value
4.5
Service
4.5
Location
4
Rooms
2

Very disappoonting

Saturday, July 24, 2021, Nesodden Municipality, Norway, ctorklep

Uninterested receptionists, room was not prepared (in spite late check in), breakfast was the most disappointing ever: chaotic, no service, freezing cold + bad smell in the restaurant, lack of food +…

Uninterested receptionists, room was not prepared (in spite late check in), breakfast was the most disappointing ever: chaotic, no service, freezing cold + bad smell in the restaurant, lack of food + low quality, terrible coffee. In spite of pandemic; I expect much more from Clarion. We didn’t feel welcome, it wasn’t worth it.
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2

Pictures are very misleading!

Sunday, May 16, 2021, Kyiv, Ukraine, nicole1234562014

I have to admit how surprised I was when I arrived at the hotel. The pictures on here and on their website make it look wonderful. The lobby was uninviting and bland with weird mis-matched decor. T…

I have to admit how surprised I was when I arrived at the hotel. The pictures on here and on their website make it look wonderful. The lobby was uninviting and bland with weird mis-matched decor. There is a small area off the lobby with bathroom items for sale... all of which were VERY dusty. There was a "dj music cart" parked off in the corner.... that just didn't feel right in an "upscale hotel". We stayed during weekend and there was never any music. We booked a "family room".... and have stayed in MANY family rooms in other hotels.... this room was barely large enough to sleep two people comfortably! Kids bunk-beds crammed into a corner, barely enough room to walk around the bed, etc... The room was so hot that we had to keep the window open at all times. And unfortunately, the window would barely open. The bathroom was tired and in need of a redo. Paint peeling on door frame, holes in tile around the vanity, sink overflow drain wasn't connected a drain, so water would just pour out onto the floor. A positive note, the staff was very kind and welcoming and the hotel location is good. When we visit Kristiansand again, we won't be staying here. For the $, there are nicer options.

Owner Response

Friday, May 21, 2021

Hi Nicole1234562014, Thank you very much for your important feedback in our ever-improving work we do at the hotel. Your mentioned points have now been brought up to the management and measures have been directed at the points. It makes us very sad that the room is not perceived as big enough, or good enough in relation to your standard. I can assure you that we have annual internal control in all rooms where we have been approved by our quality control. But we have chosen to go across the room to check again, if there is something we need to fix after your feedback. We thank you for your important feedback and for choosing to be a guest with us. Feel free to contact me directly at kevin.hansi@choice.no next time you come to Kristiansand. Then I can make sure that you get a room that suits your wishes. Sincerely, Kevin Hansi/ Welcome Office Service Manager

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5

Excellent family room

Sunday, September 13, 2020, Oslo, Norway, SofiaO7366HY

Comfortable big beds single beds and comfortable bunk beds perfect for 4 people. I love the big pillows. Nice clean bathroom with bathtub with Ritual (brand name) soaps, shampoo, conditioner and body…

Comfortable big beds single beds and comfortable bunk beds perfect for 4 people. I love the big pillows. Nice clean bathroom with bathtub with Ritual (brand name) soaps, shampoo, conditioner and body lotion. Delicious breakfast with lots of choices. Clean, modern and practical room. Great location in the middle of Kristiansand, close to café, restaurants, shops etc.

Owner Response

Wednesday, September 23, 2020

Dear SofiaO7366HY, Thank you very much for staying at our hotel and of course for your very positive feedback! We appreciate your time and efforts as well as we get very motivated by communicating with satisfied guests. I will gladly share your feedback with the rest of the team and thank them for the excellent job they did! We wish you a nice day and hope to see you again in Kristiansand and at Clarion Hotel Ernst! With the touch of premium Kevin Hansi/ Welcome Office Service Manager

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2

Needs more comfort

Sunday, August 16, 2020, Vemmelev, Denmark, Geckow

The clerk checking us in was snotty, one of the corona symptoms - which made us a bit nervous. The hotel is stylish, but a bit rough around the edges. Only two electricity sockets in my room, and al…

The clerk checking us in was snotty, one of the corona symptoms - which made us a bit nervous. The hotel is stylish, but a bit rough around the edges. Only two electricity sockets in my room, and also near the ground and away from my bed so charging your phones and watches is a problem. The shower is inside a bath tub. Getting in and out feels like a Acrobat act.. and the shower heads highest position was somewhere around eye level.. so showering is quite uncomfortable. Bath tubs are not hygienic; I’d rather see a nice rain shower like most modern hotels. Breakfast was okay, and they try to make distinctive small dishes which were very welcome. So: extra sockets, usb power near the bed, remove the bath tubs and this hotel will be up te date.

Owner Response

Tuesday, August 25, 2020

Hi Geckow, Thank you very much for your detailed feedback. I greatly appreciate and appreciate your time in improving the hotel. We have 199 different rooms in the hotel which vary from them 3 different building hotel consists of. Therefore, the size may vary from location to location. It is sad to read that you experienced your room as small and not practical. The next opportunity for refurbishment I really hope we get rain showers in every bathroom as you point out, but this may be a while longer. I have passed on your feedback to the management. I hope you come back to us next time you are in Kristiansand, and wish you a nice summer ahead. Sincerely, Kevin Hansi / Welcome Office Service Manager

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4

Nice hotel, good breakfast

Tuesday, July 28, 2020, Askim, Norway, Roger S

Nice hotel with a central location in lovely Kristiansand. Nice room with good beds. The breakfast was good with plenty of choices. Everything was clean and the covid-19 situation was well taken care…

Nice hotel with a central location in lovely Kristiansand. Nice room with good beds. The breakfast was good with plenty of choices. Everything was clean and the covid-19 situation was well taken care of.

Owner Response

Tuesday, August 25, 2020

Hello Roger S, Thank you very much for staying at our hotel and of course for your very positive feedback! We appreciate your time and efforts as well as we get very motivated by communicating with satisfied guests. I will gladly share your feedback with the rest of the team and thank them for the excellent job they did! We wish you a nice day and hope to see you again in Kristiansand and at Clarion Hotel Ernst! Kind regards, Kevin Hansi/Welcome Office Service Manager

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