Clarion Hotel® Ernst

We booked a family room for two nights and arrived in the early hours of the morning. The lobby is quite spectacular with two oversized ceiling lamps with crystals descending from them. The decor is lavish. Our room was a fair size for a family room with bunk beds. The lighting in the room is very dull even in the morning the light from outside was poor as the window was small and in a corner of the room. The bathroom was small, again with poor down lighting for men to shave and women to do makeup. There is no handle for helping you climb in/out of bath to have a shower and the shower door is fixed so it can be quite precarious getting in and out with nothing for support. Beds are comfortable but pillows are awful. The type of large pillow that you lay down on and it envelopes your head. Breakfast is substantial, but I would suggest having thongs for picking up the sliced fruit instead of the oversized spoons. I observed one guest just giving up trying to lift up the fruit with the spoons and use his hands instead. Not very hygienic. Staff were pleasant and chatty and some were more helpful than others. We had misplaced our phone plug after we checked out and while they inquired about it with housekeeping, another staff member (who had just begun working with the hotel) offered to recheck our room after it was cleaned and then offered us a replacement plug from lost property box. I’m sorry I didn’t ask her her name. We did book a separate third night before departing Kristiansand. We had spent one night in Stavanger in between. This time they gave us two doubles. I felt that these rooms were more recently refurbished as the bathrooms especially were more modern than our previous room. It’s a good hotel and the location to the ferry is ideal. There are nice cafes beside it and the town has some nice restaurants.

First time I use this hotel in Kristisnsand, and I will definitely come back. Travelling alone on business- this is a hotel where you can relax in your room, have a cup of coffee in the reception and also enjoy a (delicious!) meal in the bar/a la carte area.

Walking distance to the church and convenience stores. Good breakfast. Small room, no free water in the room. Unfriendly and unhelpful reception staff. Unwelcoming corridors - it's like a maze. Good enough for a night's stay, but nothing special.

Booked a "de-lux" room. In all fairness the room was spacious and sort of nice. However there were no windows. Ventilation was inadequate and no daylight to wake me up in the morning. Lack of windows made room depressing and boring. I tried to let front desk know that I preferred room with window but were told none were available. Only a few rooms actually had external windows... and those were also sealed to prevent guests from opening them. Tried a red wine from mini bar. It was spoilt with big chunks of red stuff in it... "Cash free hotel" prevents me from using cash for my bar purchases - thus exposing my bar bill to my wife back home. This is also a practice prohibited by law in Norway but hotel is not bothered by following the law. Breakfast was crowded... but food was sort of ok. Nice choice of hot food. Too few coffee machines and long queues for a cup of coffee... Lobby bar closes at midnight on a Saturday evening. Slow and less than competent staff .. Way too expensive for this kind of hotel. Also they wanted to charge me more for parking than advertised on their webpage... only argumebting that "prices went up". Really not nice. Next time we try another hotel even though we are somewhat committed by membership in loyalty program. Just not good enough.

The Hotel deliveres as good as the Nice pictures og and on the Hotel. Serviceminded Staff, Nice and clean rooms. The trainingroom whas good enough. Bed was good and breakfast was also very good. I Will Come back to This Hotel. I can recomend the Autum burger, that was realy good as well!