Comfort Hotel® Vesterbro

Booked a holiday in late December. Rang the hotel to ask about options. Was told to book a specific option ab guaranteed we could change if necessary. Our airline cancelled flights to Denmark. The country shut its border to tourists. Despite an email trail with the hotel, they denied me any refund. They simply said take it up with insurance. The hotel didn't cancel so insurance didn't work. The hot had said, in email, that our booking was refundable. It's a shambles. We've lost thousands.

A wonderful hotel just a few minutes from downtown Copenhagen. We had a very pleasant stay. The breakfast was delicious and very hearty, the room very comfortable with a very nice view over the street and the staff just lovely and warm. The ideal hotel to visit the capital of Denmark!

This hotel is situated in a great area for seeing the city and is right next to the main train station. It is quite an old hotel that has been redone to look more modern and they have done a good job of it. Breakfast was really good and they have a whole gluten free section. The beds were really comfortable. I would recommend bringing your own hairdryer as the ones in the rooms are pretty rubbish! My only complaint would be that in the 'interest of saving the planet' the rooms are only cleaned every four days unless you ask otherwise. I think this maybe benefits the hotel more than the planet and we asked for our room to be cleaned every second night.

Positive: location, decent room size, clean room, safety deposit box, friendly staff Negative: The walls are paper-thin therefore you can hear everything from the neighbors. Both nights even after 11pm the neighbors were loud. Also,in the bathroom the ventillation was on all the time giving a constant noise.

Very modern, attractive hotel with an up to date out look. Rooms are very large with cool decor. The beds were not very comfortable but were a good size and the shower was not very clean. The rooms are also very hot... The staff are welcoming, friendly and very helpful. Rooms do not come with a kettle and drinks are 20 krone (around £2.25), which is not ideal. The dinner prices are extortionate. The best feature about this hotel is that it is next to a Lidl, where there are affordable drinks. There is also a large variety of good restaurants nearby. All in all, this was a nice stay but definitely was room for improvement.