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System update

Please note that there will be a planned system update on Monday 30 January between 7am-8am. You will not be able to log into My Page during this time. We apologise for any inconvenience caused.

Hi! How can we help you?

Can I cancel an add-on?

Absolutely! If you would like to cancel an add-on, you can do so until 24 hours before the standard check-in time. You can cancel add-ons on the page of your hotel booking, either in the app or on our website.

Do you require assistance?

Please complete the message form so that we can handle your request. You will receive a reply within 3 working days.

Please note

Are you sure you want to change language?

Please note that if you have initiated a booking or logged in to My page, you will have to start over.