Hi! How can we help you?

Can I cancel an add-on?

Absolutely! If you would like to cancel an add-on, you can do so until 24 hours before the standard check-in time. You can cancel add-ons on the page of your hotel booking, either in the app or on our website.

Do you require assistance?

Please complete the message form so that we can handle your request. You will receive a reply within 3 working days.


Your password has been updated. You can now go ahead and do something more fun, like booking a dream stay!

Please note

Are you sure you want to change language?

Please note that if you have initiated a booking or logged in to My page, you will have to start over.