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Clarion Hotel Post

Göteborg,  Sweden

Clarion Hotel Post in central Gothenburg is unlike other hotels. The historic post office building in central Gothenburg is now an international design hotel with extra everything. Enjoy the spa, rooftop pool, restaurants, bars and conference room.

Clarion Hotel Post 4.5 5
TripAdvisor Traveller Rating  
Clarion Hotel Post

82% Travellers recommended this hotel

Based on 1932 traveller reviews
4.5
Cleanliness
4.5
Sleep Quality
4.5
Value
4.5
Service
5
Location
4.5
Rooms
3

Great building, cosy room, very soft mattress

Thursday, May 26, 2016, Greater London, United Kingdom, Stephanie K

I stayed for one night only and was impressed by the building and the size of the hotel, as well as the walk it took to get to my room. I was on the 6th floor and the room had loft character, which I…

I stayed for one night only and was impressed by the building and the size of the hotel, as well as the walk it took to get to my room. I was on the 6th floor and the room had loft character, which I loved. I had requested a quiet room at the time of booking and got it. I heard nothing, absolutely nothing. The room was very, very clean. The bathroom had just the right size, she shower was big. Everything was modern and clearly not very old. A big let down for me was the bed with the very, very soft mattress. I might as well have brought a hammock to sleep in. Some people may prefer a soft bed, but it's not for me and unlikely for the average person. The mattress gave no support to any part of my body whatsoever. I am glad I had the chance to try the breakfast, which was delicious. I believe almost any person could 2 or 3 things they really like. It was of high quality and the variety and choice was crazy. I am afraid I would not book the hotel again as the very soft mattress puts me off. The most important in any hotel for me is the bed, that's why we go there after all. Most hotel's do not get it perfect for most guests, but this mattress was far from average.
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3

Great for a Prom! But it wasn't our Prom :(

Tuesday, May 24, 2016, Newcastle upon Tyne, United Kingdom, Stephen T

My wife and I stayed in the Clarion Post for 3 nights in May over the Half Marathon weekend. The hotel clean and modern and is in a nice central location in Gothenburg and well connected to the bus t…

My wife and I stayed in the Clarion Post for 3 nights in May over the Half Marathon weekend. The hotel clean and modern and is in a nice central location in Gothenburg and well connected to the bus tram and train network. I would say that standard of the rooms are fitting with a 4 star rating. The beds are comfortable. There is a breakfast buffet which has a large variety of food. However, there are a few things you should watch out for which spolied our stay. Firstly I would check in advance if there is a function on. The hotel has a very large function suite and on each of the 3 nights we stayed there were Prom type parties with a large number of guests. We were on the 4th floor and could hear music until the early hours of the morning. It was bearable on the Friday and Saturday night but on Sunday we could hear the bass pounding through the bed!. We phoned reception and were told that the music was going to be on to 2am. When we said that wasn't going to work for us we were moved up to the 9th floor which made a difference but it was an inconvenience to pack and move. I felt sorry for the people who had business meetings the next day. Secondly my advice would be to check if there is anything major going on in Gothenburg like the Half Marathon when you visit. The hotel was very busy on the first two mornings of our stay and the breakfast buffet was absolutely packed with guests. It made getting your breakfast and finding somewhere else to sit a challenge. To summarise. It is a nice hotel but they could do with soundproofing the function room.

Owner Response

Wednesday, May 25, 2016

Thank you very much for taking the time to review your recent visit to Clarion Post. Nice to read that you appreciated our breakfast, location and cleanliness. Sorry that we did not fully meet the high expectations you should have when visiting the Clarion Hotel Post. During rare occasions we have large events that sometimes creates a little commotion and noice. Should however not disturb other guest at the hotel and most of our rooms are sound proof. Stonewalls from 1925 isolates most of the noice from neighbors and events outside the Hotel room. We value and appreciate your feedback and apologize that your experience was less than perfect in regards to the room provided to you. This certainly does not reflect the standards for in which we pride ourselves on here at Clarion Post. I am aware that you spoke to my team on departure and please be assured that I have discussed your comments with the appropriate heads of department to avoid situations such as these from arising in the future. I would be most grateful for any opportunity to restore your faith in our hotel and once again, I would welcome you to contact me lars.olemyr@choice.se , if you wish to discuss your feedback in more detail. Warm regards, Lars.olemyr@choice.se

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2

The worst night's sleep I can remember

Monday, May 23, 2016, Stockholm, Sweden, Elisabeth P

There are lots of good things about this hotel: bright, tasteful, creative decor, a fantastic location, a super breakfast buffet, reliable, fast wifi, plug outlets right next to the bed, and the list…

There are lots of good things about this hotel: bright, tasteful, creative decor, a fantastic location, a super breakfast buffet, reliable, fast wifi, plug outlets right next to the bed, and the list could go on. There are some negatives too, but not many, and so on checking in I anticipated that my review of this hotel (like others in the chain) would be replete with positive adjectives. Until 10.30 pm. At that point it was half past midnight in the time zone in which I had begun the day. I was in bed, drifting off to sleep so that I would be fresh for my early-morning meeting the next day. And then it started. The heavy thrumming of a bass line. It wasn't that I heard it; I felt it. Everything from the window to my bones vibrated from it. Coming from the function two floors below my room. Dinner had finished and the music was starting. When I rang reception I was breezily offered another room, which I accepted with alacrity. What I wasn't offered, until I made a point of it, was an apology, and what I never got was an explanation. It was clear that this problem was going to arise, so why was I give that room in the first place? What would have happened if the hotel was full, and there was no place to move me? For that matter, what happened to the people who were slower off the mark than I was? Half of this very large property was uninhabitable. How many people had to suffer through the night? Getting out of bed, packing, getting to a new room, and unpacking again did not exactly promote sleep. It was a short night and I felt the effects in important meetings. And that's why I won't be back to this hotel, ever. Not because I can't give a business a second chance when they don't quite get it right, but because I can't afford to jeopardise the next day's work like this again. And it's nice, but Gothenburg is full of nice hotels. I suppose that hosting a function for a very large group provides an important revenue stream for the hotel, and the 140 pounds or so I paid for my room doesn't stack up in comparison. However, if we add up all the 140-pound nights I might have spend there but now will not, and all the nights when I might have booked a room for an out-of-town colleague, and then add the multiplier effect for all the people today who heard the story (when they asked about the dark circles under my eyes) and immediately said 'right, good to know, we'll avoid them'. . . . well, there's a lot of lost business there and a lot of lost good will. I hope the function was remunerative enough to make up for it.

Owner Response

Tuesday, May 24, 2016

Dear Elisabeth, Thank you very much for taking the time to review your recent visit to Clarion Post. Happy to read about super breakfast, fast wifi and bright and tasteful décor. During rare occasions we have large events that sometimes creates a little commotion and noice. Should however not disturb other guest at the hotel and most of our rooms are sound proof. Stonewalls from 1925 isolates most of the noice from neighbors and events outside. We value and appreciate your feedback and apologize that your experience was less than perfect in regards to the room provided to you. This certainly does not reflect the standards for in which we pride ourselves on here at Clarion Post. I am aware that you spoke to my team on departure and please be assured that I have discussed your comments with the appropriate heads of department to avoid situations such as these from arising in the future. I would be most grateful for any opportunity to restore your faith in our hotel and once again, I would welcome you to contact me "lars.olemyr@choice.se " if you wish to discuss your feedback in more detail. Warm regards, Lars.olemyr@choice.se

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5

Great hotel, service and location!

Monday, May 23, 2016, Stockholm, Sweden, T7995PZandreash

Great hotel in a great location. Service minded staff. Room was nice, can be a little loud with the bar/music downstairs i guess but that doesnt bother me personally. Cleaning of the room could have b…

Great hotel in a great location. Service minded staff. Room was nice, can be a little loud with the bar/music downstairs i guess but that doesnt bother me personally. Cleaning of the room could have been a little better (did not change towels the last day, left dirty glasses in the room etc). All in all - a great stay, recommended!

Owner Response

Wednesday, May 25, 2016

We are very grateful for your kind words here on Tripadvisor. It makes us very happy that you enjoyed our cleanliness, breakfast and you felt comfortable during your stay with us. Your description “service minded staff” makes us really proud and the Clarion Post team will be thrilled about your compliment! Also grateful to receive maximum points even though a few issues we could have handled better. It would be a real pleasure to welcome you back in the near future. Until then we wish you all the best and remain with kind regards from Gothenburg. Yours sincerely, Lars.olemyr@chocie.se

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5

great location, cool setting, good rooms

Friday, May 20, 2016, Paris, France, mariea969

I stayed here for a weekend visiting friends and I liked the hotel, I liked the location, centre of the city, the staff were very helpful and professional but the restaurant and bar were a bit overpri…

I stayed here for a weekend visiting friends and I liked the hotel, I liked the location, centre of the city, the staff were very helpful and professional but the restaurant and bar were a bit overprized and I didnt think it lived up to my exprectations. The interiour was trendy but not very "homy" my room was clean and quiet. breakfast was ok

Owner Response

Friday, May 27, 2016

Greetings and many thanks ! Another 5 star dynamic review of The Clarion Post. Your description of the hotel is a real pleasure and I´ll forward your thoughts to my colleagues. As you mentioned we have a great restaurant and if we get lucky with some sunny days we will soon open our “Solsidan-grill” terrace restaurant. Prices are a bit lower there. I´d like to thank you for taking the time to share your thoughts as your feedback is a true benchmark for us Wishing you a relaxing summer and looking forward to your return Best regards, lars.olemyr@choice.se

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