Lollo & Bernie's welcome kit

Get a warm welcome from these much-loved hotel mascots. The kit includes a Lollo or Bernie teddy and a little surprise!

How to book

You can request add-ons on your booking before your stay. Log in on the website or via the app, Go to My bookings, select the booking and find your way to add-ons. If you are not a member of the Strawberry, you can find your booking by entering your booking reference and name on the page Find your booking. The available add-ons will vary depending on the hotel and the season.