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Technical issues

We are currently experiencing technical issues, and it's not possible to log in. You can still book a room without being logged in. As a member you can of course register your bonus points once the problem is solved. Thanks for your patience!

Did you not receive bonuspoints for your last stay?

We are happy to help you register your bonus points up to six months after your stay.

Have you just checked out? Please note that bonus points usually are registered within 48 hours after check-out.

Who should get the points?
For which stay?

Bookings that doesn't qualify for bonus points

You can't claim bonus points for stays paid with bonus points (bonus nights), gift vouchers or “complimentary rooms”.

Success

Your password has been updated. You can now go ahead and do something more fun, like booking a dream stay!