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System update

Please note that there will be a planned system update on Monday 30 January between 7am-8am. You will not be able to log into My Page during this time. We apologise for any inconvenience caused.

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Similar questions

What are the guidelines for those with guide dogs or personal attendants?

I have a food allergy. Do you accommodate special dietary requirements?

Do you have allergen-friendly rooms?

What kind of accessible features are available in the rooms?

How can I book an accessible room?

To book an accessible room, please contact our Customer Service or the hotel where you would like to stay. Accessible rooms are limited and subject to availability.

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Opening hours:

  • Monday - Friday: 8am - 8pm
  • Saturday: 9am - 5pm
  • Sundays and bank holidays: Closed

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