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REVIEWS


TripAdvisor Traveller Rating (overall)

Based on 283 traveller reviews

4

78% Travellers recommended this hotel
4.5
Cleanliness
4.5
Sleep Quality
4
Value
4
Service
4.5
Location
4.5
Rooms

2

Not that great

Sunday, April 19, 2015, , MartinK8

Ålesund was really nice and the hotel looks nice as well. Modern. The location was great as well. But. When we arrived the receptionist was smiling and talking with a couple in front of us and maybe h...

Ålesund was really nice and the hotel looks nice as well. Modern. The location was great as well. But. When we arrived the receptionist was smiling and talking with a couple in front of us and maybe he knew them or something because when it was our turn to check inn the smile was completed gone. I didn't geel really welcomed. The stat of the room was good but it was annoying that the bathroom is in a glass cubicle. The curtains didn't keep the sun out at all so it was hard to sleep in after sunrise. And lastly as my girlfriend pointed out no pancakes for breakfast. I won't hold that against them though because in my opinion the breakfast was nice.

Owner Response

Wednesday, April 22, 2015

Dear MartinK8, thank you so much for leaving your thoughts of us here. I am very sorry that your first impression wasn't up to par. It's very important to us that our guests meet friendly staff in all parts of the hotel. We have 196 rooms, and the decor vary between three different styles. One of the styles consists of frosted glass, wooden beams and white walls - and I suspect it was a room like this you had. We also have other types of rooms, where there's no glass walls, all solid material. Next time you come, please contact us and let us know about your previous experience - and we'll make sure you get another type of design. Thanks again, and welcome back!

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5

What a view!

Sunday, April 12, 2015, Harøy, Adelaida T

Quiet part of the city, but still close to Ålesunds` good selection of shops, resturants and bars. So when one is tired from all these activities, one gets a good nights sleep in a clean, cosy, and wa...

Quiet part of the city, but still close to Ålesunds` good selection of shops, resturants and bars. So when one is tired from all these activities, one gets a good nights sleep in a clean, cosy, and warm bed.

Owner Response

Wednesday, April 22, 2015

Dear Adelaida T., thanks so much for leaving your review of us here! We're so happy to see that you had a nice stay. Welcome back!

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4

Everything you need

Wednesday, April 08, 2015, Bergen, Norway, mariusmyk

This hotel is good for both business and pleasure. It is within walking distance to the sights in Ålesund. (It's not in the core of the city center, but the walk isn't long). The rooms are nice and ...

This hotel is good for both business and pleasure. It is within walking distance to the sights in Ålesund. (It's not in the core of the city center, but the walk isn't long). The rooms are nice and functional (great view if you get a room facing the waterfront). The service was of the Norwegian, efficient kind, but that works for me. The pricing of the hotel isn't bad either.

Owner Response

Wednesday, April 22, 2015

Kjære mariusmyk, tusen takk for dine fine ord! Vi er veldig glade for at du hadde et fint opphold hos oss. Hjertelig velkommen tilbake!

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3

Mixed Feelings

Monday, March 30, 2015, Singapore, Singapore, Jason C

This was my first visit to Alesund. The town itself is known for its architecture as it was "untouched" during WWII. It is also surrounded by some picture perfect mountains and the sea. Quite spectacu...

This was my first visit to Alesund. The town itself is known for its architecture as it was "untouched" during WWII. It is also surrounded by some picture perfect mountains and the sea. Quite spectacular, especially the view from a hill top above the town. Choosing a hotel in Alesund was not easy. Choices are limited. Most of the hotels are quite old and do not seem to have kept up with the modern needs of travellers. Nevertheless, I decided on the Quality Hotel Waterfront for its location, affordability and the fact that it is a relatively new property. The hotel has two sections actually - one which is a modern looking building and another which was built within an older building. The hotel has comprehensive car parking facilities which is a real plus for those who are driving. The reception was most helpful and Daniel was a gem. He helped us with dinner reservations and suggestions for sightseeing, etc. The hotel is located about 10 minutes by walking from the city center. Quite convenient. The waterfront facing rooms have superb views of the mountains and pier next to the hotel. The room we got was a suite in the "older building" but it was recently refurbished and remodelled in 2011. Despite it being generally new, quite modern, and spacious, I could already notice a number of signs of wear and tear. The windows for eg leaked air in which then resulted in a very noisy night as the sounds of the strong winds permeated through the room. It was most disturbing. Another feature of the room was the movement sensor light system in the bathroom. So everytime you walked past the bathroom the light would come on! It only switched off by itself after about 10 minutes. There was no way to switch the lights on or off on your own. Whoever thought of this did not think through the practicalities well enough. Breakfast was so-so for Norwegian standards. Strangely, there was no toaster! So no one could have toast bread.

Owner Response

Tuesday, March 31, 2015

Dear Jason C, thank you very much for leaving your review! First things first, thank you for visiting Ålesund, and thank you for choosing Quality Hotel Waterfront.You're quite right, we are the newest member of the hotel family in Ålesund. At the same time we have incorporated two buildings from 1906 into the hotel, and therefore you get some of the Art Noveau feeling, which Ålesund is famous for, when staying here. I am very happy to see that you were helped by Daniel and the rest of the reception staff, I'll be sure to let them know of your kind words. I am very happy to see that the service aspects of your stay fulfilled your expectations. However, I am not so happy about the state in which you found your room. I will take all your comments about this further to the rest of the management team. The light sensors were put in to help save energy (as part of Nordic Choice's aim to help the planet), but when the light comes on every time you walk past the bathroom, we haven't acheived what we aimed for. We'll definitely have a closer look into how we can solve this. I am also sorry to see that you didn't find the breakfast too impressive. We've had a lot of great feedback regarding our breakfast lately, so I am very sorry your impression was of another character. The fact about the toaster is that we had to remove it because it kept setting off the fire alarm. I can assure you that another, safer toaster is in place already. Once again, thank you for giving us your review. We highly appreciate it, and I promise you that I will take all your comments further to the rest of the management team. Welcome back!

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5

excelent hotel, friendly staff

Thursday, March 26, 2015, Molde, Norway, Reisema2014

Very nice room, spaceous bathroom, no carpets, excellent bed. Nice and quiet, oceanview. Advice: ask for room with oceanview, Much to choose from at the breakfast buffet, deliciously prepared. Friendl...

Very nice room, spaceous bathroom, no carpets, excellent bed. Nice and quiet, oceanview. Advice: ask for room with oceanview, Much to choose from at the breakfast buffet, deliciously prepared. Friendly and helpful staff. I will definately stay here again.

Owner Response

Tuesday, March 31, 2015

Dear Reisema2014, thank you for leaving your review of us here on TripAdvisor. We highly appreciate it. I am very happy to read that your stay with us fulfilled your expectations! Welcome back to us!

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