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Quality Hotel Waterfront

Ålesund,  Norway

Quality Hotel Waterfront is a modern conference hotel beautifully located by the mountains and fjord in Ålesund. We offer conferences for 450 people and a popular restaurant. Visit us if you want to have creative meetings and great experiences.

Quality Hotel Waterfront 4 5
TripAdvisor Traveller Rating  
Quality Hotel Waterfront

78% Travellers recommended this hotel

Based on 341 traveller reviews
4.5
Cleanliness
4.5
Sleep Quality
4
Value
4.5
Service
4.5
Location
4.5
Rooms
5

Business stay in Alesund

Thursday, July 30, 2015, Cape Town Central, South Africa, Paul C

Spent three nights (2 nights and then traveled returning for 1 night before flying home) in June 2015. The hotel staff were very friendly and helpful, the rooms clean and modern, suitable for wheelch…

Spent three nights (2 nights and then traveled returning for 1 night before flying home) in June 2015. The hotel staff were very friendly and helpful, the rooms clean and modern, suitable for wheelchair access and well appointed. The breakfast was good and dinner (buffet) although expensive, was adequate. Definitely will return when next in Alesund. The hotel can be busy in the summer tourist season with large tour groups.

Owner Response

Thursday, July 30, 2015

Dear Paul C, thank you for choosing Quality Hotel Waterfront for your stay in Ålesund, and thank you for your fantastic review! I am very glad to see that you enjoyed your stay with us. Welcome back!

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2

Bathroom and food definetely need improvement

Tuesday, July 28, 2015, Athens, Greece, Dimitra F

We stayed in the hotel for 2 nights. Check in was quick and efficient, staff in the reception was very friendly. The whole hotel is clean and modern and its location is good: a few minutes' walk from…

We stayed in the hotel for 2 nights. Check in was quick and efficient, staff in the reception was very friendly. The whole hotel is clean and modern and its location is good: a few minutes' walk from Alesund's centre, very close to the central bus station and the port for Hurtigruten. However, there are some disadvantages I would like to point out: first and most important, in our room, the bathroom is in a glass cubicle with automatic lighting. This means there are no light switches for it, and when somenone enters, the lights turn on automatically. That was a major problem for us, because if one of us wanted to visit the bathroom at night, the lights turned on, and, due to the glass, the light reached the bed aerea, waking the other peson up. In addition, the automatic lighting meant that the lights wouldn't switch off immediately, but after a while, keeping us awake for some minutes. Secondly, about the bathroom again, the shower does not have adequate separation glass. Only the half of it is separated from the toilet. This means practically that the water can easily flow outside the shower, flooding the bathroom! We were provides with a mat the first night, but next day it wasn't replaced and we had to use one of the towels to keep some water away from the floor. Thirdly, our first night there, we decided to have dinner in the hotel restaurant's buffet for 295Kr/person. The selection of foods was extremely poor for this price. There was a variety of cold salads, but the main courses were inadequate. Just beef and fish, with overboiled pasta, potatoes and steamed vegetables. Definetely not worth its money. Lastly, about the breakfast, it was OK, but in comparison with other hotels of the same price range in which we stayed in Norway, it could be improved. Toasting machine was broken, there were no croissants, there was only one type of bread when we ate (but 4 types came later when we were leaving), and no smoked salmon, which is a trademark for Norway. All in all, this hotel does have positive aspects, but definetely could be improved in the aereas I mentioned above.

Owner Response

Thursday, July 30, 2015

Dear Dimitra F, thank you for staying with us, and thanks for leaving your review here on TripAdvisor. I am sorry to see that your stay with us didn't quite meet your expectations. The bathrooms with the frosted glass walls are designed to fit in to the original design of the room, which is in a building built in 1906. I can understand that the automatic light sensor is troublesome at night, and I will look into a solution to make this better for our guests in the future. I am sorry about your experience of the restaurant. This is not the way it's supposed to be, and we would of course like all of our guests to feel that they get value for money. I hope, however, that we will get the chance to show a better side of the hotel in the future, and would like to welcome you back to us for your next stay in Ålesund.

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2

Past it's prime

Monday, July 27, 2015, San Diego, California, 379jonp

We stayed here based on the reviews on tripadvisor, On a positive note the location is excellent if you are departing on a Hurtigruten ship. The staff was very professional. Unfortunately the hotel…

We stayed here based on the reviews on tripadvisor, On a positive note the location is excellent if you are departing on a Hurtigruten ship. The staff was very professional. Unfortunately the hotel is past its prime It is in need of a lot of repairs and upgrades and what repairs that have been made are very shoddy. The breakfast was mediocre compared to other hotels throughout Norway and dinner at the hotel was by far the worst meal of the entire vacation.

Owner Response

Thursday, July 30, 2015

Dear 379jonp, thank you for staying with us during your visit to Ålesund, and thank you for leaving your review of us here on TripAdvisor. I am sorry your stay with us didn't meet your expectations. Quality Hotel Waterfront is the newest hotel in Ålesund, and was built in 2011. The hotel consists of three buildings, whereof two are restored buildings originally built in 1906. In the buildings built in 1906, we have received a prize for preserving the original details in the modern decor of the hotel. Unfortunately, I do not know which room you stayed in, and I am therefore not in the position to comment on what you classify as shoddy repairs. I can, however, assure you that all matters that need fixing and/or repairing are taken care of by our technical department as soon as we are made aware of them. I am very sorry that this is not your impression, and will investigate further into this matter. Thank you for your feedback regarding the restaurant and the meals you had there. I will definitely look into what can be done to improve both the breakfast and the dinner. I am very happy to see that you experienced our staff as professional and service minded. Thank you once again, and have a lovely rest of the summer!

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4

Nice location and big room

Thursday, July 23, 2015, , BhaswatiDas21

Stayed here two nights. When we arrived with Hurtigruten we could easily see the hotel within 2 minutes walking. But as the ship allowed departure from the other end it was really a bad long walk in r…

Stayed here two nights. When we arrived with Hurtigruten we could easily see the hotel within 2 minutes walking. But as the ship allowed departure from the other end it was really a bad long walk in rain. Come walking to the main road, then turn left from a kebab joint. Walk 400 meters and you can see the white- dark brown colored hotel. If you drop at bus terminal, facing city side and not the harbor side, take the left road and 500 meters walk to the hotel.Our room 538 was huge and with a view of the harbor. Though what we didn't like that the room was not cleaned the second day, only the beds were arranged. Breakfast and dinner at Aqua restaurant was awesome with very good food options. Chef and staff very cordial. Special thanks to Kristina and Karina.Good hotel Quality Waterfront Alesund.

Owner Response

Saturday, July 25, 2015

Dear BhaswatiDas21, thank you for taking the time to give us your review, and thank you for staying at Quality Hotel Waterfront. I am delighted to see that you enjoyed your stay, and that you found our location convenient. We are located on the doorsteps of the art noveau part of town, and just a few minutes walk from the famous Hellebroa. Regarding the Hurtigruten, it normally arrives and departs from the dock just next to the hotel, but because of the vast amount of ships coming during the Tall Ships' Races in July, the Hurtigruten had to use another dock in this period. As I've said, I am happy to see that you enjoyed your stay. The matter regarding cleaning of your room on the second day will be addressed to the housekeeper, so we can go through our routines of cleaning the rooms. Thanks again for your review, and thank you for staying at Quality Hotel Waterfront!

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4

Stay during Tall Ships Race

Wednesday, July 22, 2015, Alesund, Norway, 960oveh

Q Waterfront Aalesund is an OK hotel in center of the city, short way to all shops. Relaxing athmosphere and relativly peacefull in night. In only had breakfast at the hotel, it was good breakfast a…

Q Waterfront Aalesund is an OK hotel in center of the city, short way to all shops. Relaxing athmosphere and relativly peacefull in night. In only had breakfast at the hotel, it was good breakfast and quick service.

Owner Response

Saturday, July 25, 2015

Dear 960oveh, Thank you so much for leaving your review of us here, and thank you for staying at Quality Hotel Waterfront. I am happy to see that you had a good stay. Next time, I hope you will have time to try our magnificent á la carte restaurant. Welcome back, and once again thanks for choosing Quality Hotel Waterfront!

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2.210.164.555 27

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