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REVIEWS


Traveller rating (overall)

Based on 82 traveller reviews

3.5

64% Travellers recommended this hotel
4.5
Location
4
Rooms
4
Service
3.5
Value
4
Cleanliness

1

Nice hotel

Friday, April 04, 2014, Oslo, Norway, Haugvaldstad

I always stay at this hotel when I'm in town. It is as central as it gets and looks beautiful from the outside. But the rooms and the bathooms are too cold, and I haven't found out how to turn on the...

I always stay at this hotel when I'm in town. It is as central as it gets and looks beautiful from the outside. But the rooms and the bathooms are too cold, and I haven't found out how to turn on the heating - perhaps I'm lazy, perhaps it's impossible?

Owner response

Tuesday, April 15, 2014

Dear Haugvaldstad. Thank you so much for your review on tripadvisor. It make us so happy to know that you always stay at our hotel when you are in town. The heating system is on the wall over the desk. A small panel, with a plus and minus button that you need to hold in for 4 seconds, then you can regulate the heating system. If you need any help with the heating system the next time you stay with us, please let us know. We will gladly help you. Have a great day, see you soon! 

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4

Nice hotel with good location

Wednesday, March 26, 2014, , Line H

This hotel is situated next to the see in Tønsberg, close to nice restaurants and shoppingarea. Good breakfast, nice bar and restaurant. Did only miss a fitness-center. Overall good value for money...

This hotel is situated next to the see in Tønsberg, close to nice restaurants and shoppingarea. Good breakfast, nice bar and restaurant. Did only miss a fitness-center. Overall good value for money. Will stay here when I go back to this city.

Owner response

Tuesday, April 15, 2014

Dear Line H First we like to thank you for taking the time to write an review on tripadvisor. It is so nice to see that you had a pleasent stay, and that you enjoyed the breakfast, bar, restaurant and fitness-center. Hope to see you back soon. Have a great easter! :)

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4

Weekend in Tønsberg

Wednesday, March 26, 2014, Oslo, Norway, Runar W

Overall very nice experience, especially the hospitality of the staff. A plus for the omelette at breakfast, and the service minded staff at reception and bar. Still some winter, but the seaside...

Overall very nice experience, especially the hospitality of the staff. A plus for the omelette at breakfast, and the service minded staff at reception and bar. Still some winter, but the seaside location with its nice restaurants&bars was practical. Parking was too expensive. Would like to visit again during summertime.

Owner response

Tuesday, April 15, 2014

Dear Runar W. Thank you for taking the time to write an review on tripadvisor. We are so glad to read that you were pleased with our staff and breakfast omelets. Hope to see you back during the summer. Have a great day. 

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4

Center of town and on the waterfront

Thursday, March 13, 2014, Stellenbosch, South Africa, Niel G

The hotel was proposed by a local company we visited. A better and more fitting location could not be selected. It is right on the edge of the waterfront, next to all the restaurants and in the...

The hotel was proposed by a local company we visited. A better and more fitting location could not be selected. It is right on the edge of the waterfront, next to all the restaurants and in the center of town. It looks like a hotel catering for large groups and conferences, but still gives personal service. We had to check-out very early due to our flights, and the hotel gave us sandwiches and fruit juice as a very early (04:00) breakfast - much appreciated.

Owner response

Monday, March 17, 2014

Dear Niel G Thank you so much for taking the time to write a review on Tripadvisor. It is nice to see that you enjoyed your stay, location of the hotel, and the service. We believe that a good meal is the best way to start your day, so i am glad that we were able to give you that, even if it was to go because of your early flight. I hope you will visit us again soon, and maybe then you get to enjoy our breakfast buffet. Have a great day. :)

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3

An average hotel with a great location

Thursday, March 06, 2014, Oslo, Norway, Dmlinda

We were three people who stayed here for one night. Two of us had a double-room and one more person decided in the last minute to come along. This was sorted from the staff right away with no...

We were three people who stayed here for one night. Two of us had a double-room and one more person decided in the last minute to come along. This was sorted from the staff right away with no problem.When we arrived, the check-in went really quick and the man in the reception was really polite. When we came to the room, we notised that the ekstra-bed were missing. We called the reception and went out for dinner. When we came back from dinner ( lots of reataurants right outside) the bed was in place. After a night out in town, we came to the room and found another bed! So now we had four beds in our room....we were three people and fixed one bed ready. It was really bad so we packed that one down and fixed the second only to find it even moore worse than the first one. It only cost 200 nkr extra to get the third bed, but if i had known it was not able to sleep in, i would have taken another room. We ended up sleeping two persons in one single bed. The breakfast was good. Only good because they had almost all you want except bacon. It was only one baconpiece on one fried egg. After a night out in town, i really wanted my bacon-breakfast and was a bit grumpy about that. All the other thing was great ( also the juice). The staff is polite and the location is great, but something is missing...i`ve stayed in tree-star hotels who i have rated to four-stars. This one i have to rate a three-star.

Owner response

Monday, March 17, 2014

Dear Dmlinda Thank you for your review on Tripadvisor. Your feedback helps us to be better in the future, and is much appreciated. I have to apologize for the misunderstanding that two extra beds were brought to your room. And that the quality of the extra bed was bad. I have notified the housekeeping department, so the bad extra beds will be removed from our supplement. It makes me glad to hear that you enjoyed the breakfast, and service of the hotel. We serve bacon with the egg, not egg and bacon seprate, but I will also bring this topic up to the kitchen chef for reconsideration. We hope to see you back soon, and on the behalf of our staff i want to wish you a wonderful day. :)

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