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See all hotels in Sarpsborg, Norway

Quality Hotel Sarpsborg

Sarpsborg,  Norway

Quality Hotel Sarpsborg is located 50 minutes from Oslo and is Norway's largest family and conference hotel. You'll find a large, renovated waterpark here, a play area with climbing wall, mini golf, climbing frame, maze and playground.

Quality Hotel Sarpsborg 4 5
TripAdvisor Traveller Rating  
Quality Hotel Sarpsborg

58% Travellers recommended this hotel

Based on 342 traveller reviews
4.5
Cleanliness
4
Sleep Quality
3.5
Value
4
Service
4
Location
4
Rooms
4

Hotel in Sarpsborg (close to the Swedish boarder)

Wednesday, May 25, 2016, As, Norway, PeBo1

The hotel is nice and comfortable, lots of space as well as SPA and training fascilities (which I did not try). The receptionist was very efficient and friendly at my arrival as well as at departure.…

The hotel is nice and comfortable, lots of space as well as SPA and training fascilities (which I did not try). The receptionist was very efficient and friendly at my arrival as well as at departure. Breakfast very fine, with most of what you can wish for. The restaurant not too bad, and the meal we had was excelent. And the parking is free!
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3

Poor Food Choice

Friday, May 20, 2016, Oxford, Cobblaz

Rooms are acceptable for a short business trip, limited TV, wifi ok. Not sure if it was due to my trip being midweek, but the restaurant's alacarte menu consisted of one item a ''cheese burger''. Ther…

Rooms are acceptable for a short business trip, limited TV, wifi ok. Not sure if it was due to my trip being midweek, but the restaurant's alacarte menu consisted of one item a ''cheese burger''. There was a buffet available but with a very limited selection of items, usually fish and a meat with a choice of two or three vegetables plus salad. Breakfast was ok. When looking online for a hotel in the area, i suppose that there is not much choice, perhaps when its busy there is more choice for the food. But for my trip it was very disappointing. The staff were excellent and very helpful in all areas, even taking my beer from me when I was outside drinking it.
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5

Julebord 12.2015

Saturday, April 09, 2016, , Elen B

I was there for a christmas party and everything was very good! The room was clean and comfort. The christmas buffet was delicious! Breakfast was very good and choice to make waffles. Didn't have the…

I was there for a christmas party and everything was very good! The room was clean and comfort. The christmas buffet was delicious! Breakfast was very good and choice to make waffles. Didn't have the time to join the waterland but i will come back as soon as possible :-)

Owner Response

Saturday, May 14, 2016

Dear Guest, Thank you very much for taking the time to review your stay with us. We really do appreciate the good feedback. We hope that you will visit us again and that we will be able to give you a great experience in the future as well. Best regards, Ingvild Jacobsen - assistant director.

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2

Disappointing stay

Sunday, February 28, 2016, Burlington, Canada, Beth J

Despite staying here previously and it being included, you now have to pay extra for using the swimming pool. We stayed here specifically because the pool area was included, only to find out that it c…

Despite staying here previously and it being included, you now have to pay extra for using the swimming pool. We stayed here specifically because the pool area was included, only to find out that it cost us an extra 300kr to be allowed to use the basic facilities. We did know about the extra cost for the play area, but felt disappointed that the pool is not included. They explained that this was a recent change but could do nothing about it. After arrival we walked into the restaurant to book dinner and saw broken glass on the floor. As it is a family hotel I also pointed out to the staff the children around us with only socks on their feet (not mine). On returning for dinner an hour later the large pieces of glass were picked up but the floor had not been swept and there was still shards of glass there. On getting to the room we then had to begin to make the beds, as despite clearly stating we needed beds for 4 people (2 adults, 2 children) we had to make the sofa bed up ourselves using the bedding provided in the closet. When we then went to the pool area the sauna was not working and the plunge pool empty. There was also 8 children in the adult only hot tub area, with no staff to report this to visible anywhere. The pool area was run down and the strips running along steps to the slide hanging off, causing a major health and safety hazard for the many children running up them. On leaving we were then informed that despite prepaying the room had been charged again to out credit card and that we would have to wait a few days for the money to be refunded. A shame as the hotel has huge potential.

Owner Response

Tuesday, March 08, 2016

Dear Guest, Thank you for using of your time to send us a review. We always has operated with dynamic prices. Some of our package rates include waterpark but you can also buy only room and breakfast. We have split the room, breakfast, swimming pools and Superland, this is not a recent change, this has been done since opening in year 2000. We truly apologize for your unsatisfying experience regarding the sauna and the cold pool, we can inform you that it is now repaired and ready for use. We are really sorry to hear that we did not meet your expectations this time. Despite these experiences we hope that you will visit us again and that we will be able to welcome you back later as our guests. Best regards, assistant director, Ingvild Jacobsen

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4

Excellent location - and spa facilities

Friday, February 12, 2016, Oslo, Oslo, Norway, Bjørn Magne E

One night stay for business Meeting. Nice facilities, and good leisure time options. The meals (dinner and breakfast) met my expectations. Sufficient space in the room, but an old floor carpet with…

One night stay for business Meeting. Nice facilities, and good leisure time options. The meals (dinner and breakfast) met my expectations. Sufficient space in the room, but an old floor carpet with smells for plenty of former guests reduces my rating significantly.

Owner Response

Tuesday, March 08, 2016

Dear Guest, Thank you for using of your time to send us a review. Glad to see that you enjoyed the facilities, meals and good leisure time options. We wish for all our guests to travel home with a lasting impression of a stay that was time well and satisfactory spent. We will make sure to clean the carpet in this specified room. We hope that you will visit us again and that we will be able to give you a great experience in the future. Best regards, assistant director, Ingvild Jacobsen

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2.311.63.057 24

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