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Quality Hotel Sarpsborg

Sarpsborg,  Norway

Quality Hotel Sarpsborg is located 50 minutes from Oslo and is Norway's largest family and conference hotel. You'll find a large, renovated waterpark here, a play area with climbing wall, mini golf, climbing frame, maze and playground.

Quality Hotel Sarpsborg 3.5 5
TripAdvisor Traveller Rating  
Quality Hotel Sarpsborg

58% Travellers recommended this hotel

Based on 269 traveller reviews
4
Cleanliness
4
Sleep Quality
3.5
Value
4
Service
3.5
Location
3.5
Rooms
3

Alright hotel, great with the swimhall nearby

Wednesday, December 09, 2015, Årnes, Norge, Teis Lund G

I use to come to this hotel when I'm nearby. Mostly because of the swimmhall next door, which is great to relax With in the evening. Otherwise is this hotel very basic. The Food and service is not g…

I use to come to this hotel when I'm nearby. Mostly because of the swimmhall next door, which is great to relax With in the evening. Otherwise is this hotel very basic. The Food and service is not great, but can do. The dinner price is high though. The rooms are a little old, but are alright. This time the staff was very friendly and helpful and a good and positive way.

Owner Response

Monday, January 25, 2016

Dear Guest, Thank you for taking the time to review your stay with us. Glad to see that you enjoyed our swimmingpool and relax dep. We are thankful that you also appreciate our staff. We work every day to get even better. We hope that you will visit us again and that we will be able to give you a great experience in the future. Best regards, assistant director - Ingvild Jacobsen

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4

Nice hôtel with restrictions

Friday, December 04, 2015, Strasbourg, France, Jean-marie H

The hotel is nice but not near to town by walking. It's is beside the freeway, the area is not interesting.There is a supermarcket on the other side of the road...Breakfast is perfect, a lot of choic…

The hotel is nice but not near to town by walking. It's is beside the freeway, the area is not interesting.There is a supermarcket on the other side of the road...Breakfast is perfect, a lot of choices! The restaurant is in my opinion the weak place, the service rather harsch, not much choices in food, only meat or fish... For exercice or pool you have to pay...

Owner Response

Monday, January 25, 2016

Dear Guest, Thank you for using of your time to send us a review. Glad to see that you enjoyed our breakfast. On the other hand, we truly apologize for your unsatisfying experience regarding our restaurant. We wish for all our guests to travel home with a lasting impression of a stay that was time well and satisfactory spent. We hope that you will visit us again and that we will be able to give you a great experience in the future. Kind regards, assistant director - Ingvild Jacobsen

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3

Good sleep

Monday, November 02, 2015, Norway, Arve M

This is a hotel slightly higher than average. The room was clean and had a good bed. The breakfast was also ok with good selection. A disappointment that you now must pay for visiting the attached ind…

This is a hotel slightly higher than average. The room was clean and had a good bed. The breakfast was also ok with good selection. A disappointment that you now must pay for visiting the attached indoor swim park. Will recommend this hotel for business trip.

Owner Response

Thursday, November 05, 2015

Dear Guest, Thank you for your visit and constructive feedback. We hope that you will visit us again and that we will give you a great hotel experience in the future. Best regards Ingvild Jacobsen, assistant director.

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3

A bit disappointing, but overall allright.

Monday, October 12, 2015, Tonsberg, Norway, Erlend L

This is a review of the hotel - not the swimming area. The rooms are pretty standard. I was upgraded because of my Gold status, but even then, the rooms are basic. I would have liked separate shampo…

This is a review of the hotel - not the swimming area. The rooms are pretty standard. I was upgraded because of my Gold status, but even then, the rooms are basic. I would have liked separate shampoo/soap dispensers and a minibar. Perhaps they should partition off a part of their rooms from the family oriented design and arrange them for the business crowd? Service in the restaturant and bar area is nice, helpful but not intruding. Nothing extra though - they do what is expected but nothing more. Reception service is bland - usually I have to stand in line and wait for the receptionist which seems to be alone on duty - to finish her phone call. It doesn't seem to be their fault though - they are just too few to handle the influx of checkins as well as phone calls and such. Breakfast is nice, a big amount of food to choose from, omelets free to order etc. I had the Spicy Burger at the restaurant one night, and in my opinion it was the worst I've ever had! It not spicy. The fries were soggy. The burger meat was too fine, although at least not dry. The salad was cold (probably came straight from the fridge) - together with the hot burger meat it was a ... special experience. It also came with two condiments - ketchup and an appalling coleslaw which I did not try ( it looked like some cabbage in a ton of mayo). I will never eat at the restaurant again. Location is pretty good, next to the E6, Sykehuset Østfold, Inspiria, etc. Nothing for city breaks though. It is either business or pleasure (bathing). In conclusion, I mostly appreciated the location and friendly staff in the bar and restaurant. Everything else is average.

Owner Response

Wednesday, November 04, 2015

Dear Guest, Thank you for using of your time to send us a review. It was very sad to read about your opinion of our burger and I obviously have informed our kitchen about this dining experience. We apologize and can assure you that we take this as a constructive feedback to always do better. We hope that you will visit us again and that we will be able to give you a great experience at our hotel in the future. Best regards, Ingvild Jacobsen - assistent director.

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5

good hotel

Friday, October 02, 2015, , John O

I have been here twice. It is a very nice hotel, clean rooms, very good breakfast. It has an aqua-park which is awesome. It is not far from the city. Good connection even with the local transportation…

I have been here twice. It is a very nice hotel, clean rooms, very good breakfast. It has an aqua-park which is awesome. It is not far from the city. Good connection even with the local transportation. Overall it was a very good experience.

Owner Response

Wednesday, October 14, 2015

Dear Guest, Thank you very much for taking the time to review your stay with us. We really do appreciate the good feedback. We hope that you will visit us again and that we will be able to give you a great experience in the future as well. Best regards, Ingvild Jacobsen - assistant director.

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2.271.168.780 26

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