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Quality Hotel Saga

Tromsø,  Norway

Quality Hotel Saga is located in the centre of Tromsø and offers fullservice conference solutions. Communications is nearby and we have 7 meeting rooms with a capacity of 200 persons in our largest room.

Quality Hotel Saga 4 5
TripAdvisor Traveller Rating  
Quality Hotel Saga

72% Travellers recommended this hotel

Based on 161 traveller reviews
4
Cleanliness
4
Sleep Quality
4
Value
4
Service
4.5
Location
3.5
Rooms
1

Do not book a room if you need parking for your car!

Friday, July 31, 2015, Florence, Italy, Claudia T

We booked a room with reserved parking in January 2015 for our honey moon in July. When we arrived we had a parking reservation, but we noted that the parking had few parking and no space (so if you h…

We booked a room with reserved parking in January 2015 for our honey moon in July. When we arrived we had a parking reservation, but we noted that the parking had few parking and no space (so if you have a big car, there is no space to move the car). At 08:00pm we went to a restaurant by car , but when we came back, our parking space was not free and there were any other parking free into the garage! The staff told us that often person not allowed to parking and without a reservation, park into hotel parking, and he can't do anything! We told him that it's simple: he should check the car number with a reservation, and then call police or who it may concerns to remove the cars not allowed. The hotel parking has only 10 parking spaces, so few spaces are not a troble to check. They told us that they gave us a present (wine! But we are italian, we can sell wine at low cost in Italy and for us it's a insult , they can't know that we are italian, but they have to pay attention to the guests culture). We asked to the staff to have our parking money back (170 nok per night), because we paied in advance). The told us that we would have a compensation and they would not charge parking expenses on our room... But we had already paied!!!. We don't know if we receive our money back on our credit card,anyway our experience is bad. No professional!
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5

Fantastic experience

Wednesday, July 29, 2015, , Li Ping M

We went to Tromso for vacation and stayed couple of days in the hotel. It was really good experience. Excellent location, fantastic view from the hotel room, friendly staffs, good breakfast, clean roo…

We went to Tromso for vacation and stayed couple of days in the hotel. It was really good experience. Excellent location, fantastic view from the hotel room, friendly staffs, good breakfast, clean room and very thoughtful afternoon waffle. We are really satisfied. Highly recommended!
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4

Pretty Good - except for the inability to completely block out the midnight sun!

Monday, July 13, 2015, Canberra, Australia, leonemoff

A group of us booked rooms in the Saga for 11 nights as we were playing in the European Bridge Championships being held in Tromso. I confidently told my friends in Australia that "certainly the hotel…

A group of us booked rooms in the Saga for 11 nights as we were playing in the European Bridge Championships being held in Tromso. I confidently told my friends in Australia that "certainly the hotel will block out the light - how else do they sleep?" - well i was wrong!! we tried pegging the curtains together, putting shoes and any objects we could find on the ledge to try and hold the curtains down, all to no avail. The light just streams in to the room - well all day and all night. It did make sleeping very difficult and i can't say we ever got used to it. The rest of the hotel was quite good. We had ordered a superior room that was quite reasonably sized by Norwegian standards (but no drawers in which to put your clothing), with a 3 seater couch, a desk and a chair. The breakfast range was also quite good. We were very disappointed to find that the advertising in all our rooms which said their was dinner available every night from Mon to Thurs wasn't actually available. Apparently only in Winter. I do think they should make that very clear in all the blurbs they have posted around in the room. The staff were quite friendly and helpful if we had a query. Free wifi a bonus - although that seems to be the norm in Scandinavia.
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2

Nothing special

Friday, June 05, 2015, Skien, Norway, AndreasHaldorsen

Went to Tromsø to stay for three days because I had exams to do at the university. The lobby looked modern and the receptionist was nice. I got a room in the upper floor. The first thing that I notice…

Went to Tromsø to stay for three days because I had exams to do at the university. The lobby looked modern and the receptionist was nice. I got a room in the upper floor. The first thing that I noticed was that the carpet in the hallway was worn out. The walls were yellow and the whole impression was rather shabby down the hallway. When I locked myself into my room I noticed that the walls were still yellow, but instead of carpet there was some kind of wooden hard flooring. Furniture was like taken straight from the 90s. The bed was soft and nice to sleep on and was probably the best part of the room. The room was lacking air-conditioner, which was a shame because I then had to have my window open. Outside there was a lot of noise, buses honking and the ever so loud sound of cruise ships engines. With AC I would be able to close the windows, but no. Another problem about the room is that there is no soundproofing between the rooms. When I was trying to sleep I could hear the consistency of my neighbors feces hitting the bottom of his toilet accompanied with wild trumpet songs from his premium part. It was rather annoying. Also, the doors on my floor were slamming all the time, waking me up every five minutes during the night. Bad. The bathroom looked modern, late 2000s. Complimentary shampoo and soap. I liked this. The bathroom was also equipped with a hairdryer. I am not a big fan of having to shower while standing in a bathtub. I'd say it'd be better if the hotel removed the bathtubs. The toilet paper was of shamefully bad quality. When you try to wipe your premium parts you're more likely to spread the dirt around than wiping it away. The info flyer in my room said that breakfast would end at 11:00. I met up at 10:20 and they were already tidying the breakfast away. Apparently breakfast lasted till 10:30. In other words, I had to go elsewhere to get my breakfast. Bad. The next day I woke up early enough for the breakfast that apparently ends whenever the staff feels like it. It had the basic ingredients for english breakfast and an OK amount of difference bread topping choices. The buns and loaf you could choose from though. Horrible. All the ones I tried were dry... The breakfast part is the least memorable thing about the hotel. At around 16:00 you can go down into the lobby and have free waffles. You have to fry them yourself, but waffle dough-thing is given for free. I think there should be more than one waffle iron there, because I feel it is awkward standing in line to fry the waffles... The cleanliness of the room was OK. Behind the nightstand there were several dust bunnies. The hotel WiFi was working well. 5 Mbps is just about sufficient. All in all I don't think the price of the hotel justifies the price. I will not stay here again unless I find a really good bargain.

Owner Response

Tuesday, July 07, 2015

Kjære Andreas. Takk for din tilbakemelding på ditt opphold ved hotellet. Vi kan informere om at vi starter å renovere alle rommene i toppetasjen i løpet av høst/vinter 2015. Velkommen tilbake ved en annen anledning og fortsatt god sommer. Med vennlig hilsen Tore Pettersen

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3

OK hotel

Monday, May 25, 2015, Norway, Elesius

I stayed for a week on business and found the hotel satisfactory. Breakfast is adequate if not sporting a great selection. What was on offer I found to be tasty. Breakfast room is nice. I stayed in a…

I stayed for a week on business and found the hotel satisfactory. Breakfast is adequate if not sporting a great selection. What was on offer I found to be tasty. Breakfast room is nice. I stayed in a single room which was quite small, with a single bad. Nice bathroom and shower. WiFi is free. Location is good, it's close to both land based and ship connections.

Owner Response

Friday, May 29, 2015

Tusen takk for hyggelig og konstruktiv tilbakemelding på ditt opphold på hotellet. Hjertelig velkommen tilbake ved en annen anledning. Med vennlig hilsen Tore Pettersen adm.direktør

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2.210.164.555 27

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