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  • Outdoor seating and the facade of the Quality Hotel Lulea
  • The reception at Quality Hotel Lulea
  • Bright and hip hotel room at Quality Hotel Lulea
  • The buffet bar at Quality Hotel Lulea
  • Stylish and well-furnished lobby at Quality Hotel Lulea
  • Classy and rustic restaurant at Quality Hotel Lulea
  • Buffet at Quality Hotel Lulea

Quality Hotel Luleå

Lulea,  Sweden

Quality Hotel™ Luleå is perfect for conference and leisure trips to central Luleå. Hang out in our hotel bar or visit our popular restaurant, Cook's Krog. We have conference facilities for up to 230 people, parking facilities and an indoor pool.

Quality Hotel Luleå 4 5
TripAdvisor Traveller Rating  
Quality Hotel Luleå

70% of travellers recommend this hotel

Based on 382 traveller reviews
4.5
Cleanliness
4.5
Sleep Quality
4
Value
4.5
Service
4.5
Location
4
Rooms
3

was ok

Saturday, January 07, 2017, Stanford, California, loofapoofa

The room was nice and recently renovated but without the basic bathroom needs (e.g., literally only had a soap/shampoo liquid soap combo; no bar soap, lotion, shampoo, conditioner). Little things like…

The room was nice and recently renovated but without the basic bathroom needs (e.g., literally only had a soap/shampoo liquid soap combo; no bar soap, lotion, shampoo, conditioner). Little things like toothpaste/toothbrush kits, coffee/tea in the lounge - typical standard freebies in hotels - actually cost money here. The shower was a little odd too - the glass barrier was so short that all the water ends up splashing all over the bathroom. The biggest thing that bugged me though was the lack of assistance from one of the staff (not the younger gentleman with brown hair, or the lady with brown hair - they were both lovely). This particular lady was so incredibly unhelpful. I asked for basic recommendations and she immediately directed me to the tourist office. Then the day I was checking out, I inquired about the bus schedule to the airport, given that it was a holiday. She initially couldn't be bothered to look up the schedule for me and suggested I go walk to the bus stop to check myself (um, no thank you in -20 weather!). She only looked it up for me after I expressly asked her to Google it for me, because I can't read Swedish. Disappointing. On the plus side, the breakfast spread was excellent especially the fresh waffles and jams.

Owner Response

Monday, January 09, 2017

Dear Sir/Madam, Thank you very much for taking your time to write us a review of your stay at our hotel here at TripAdvisor. We are happy to hear that you liked the room and the breakfast and the service of most of our staff... I would like to inform ýou that Nordic Choice Hotels and Quality Hotels work a lot with the environmental aspects. This is why we (for example) try not to use so many amenities packed in individual plastic containers in the rooms. We are very sorry to hear that you were not satisfied with the service of one of our staff and for your information this will be looked into by our Front Desk Manager! We still hope to have the chance to welcome you back if you ever visit Luleå again! Best regards, Nathalie C Quality Hotel Luleå

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5

Comfortable, warm and friendly

Friday, January 06, 2017, London, United Kingdom, Edina P

I had to return early from the arctic expedition I was part of and booked a room here right as I was approaching Lulea on the bus from Kiruna. The hotel is about 10min walking distance from the centra…

I had to return early from the arctic expedition I was part of and booked a room here right as I was approaching Lulea on the bus from Kiruna. The hotel is about 10min walking distance from the central bus station right on the high street. I arrived early at 11am but the staff sorted me out with a room already then which was all that I wished for. The hotel is walking distance from all the sights in Lulea and there's an ATM, shopping centre, and a pharmacy very close by. It's a quiet and comfortable place, perfect for a rest after a long trip.

Owner Response

Monday, January 09, 2017

Dear Edina! Thank you so much for your wonderful review of us here at TripAdvisor! We look forward to welcoming you back next time you visit Luleå! Best regards, Nathalie C Quality Hotel Luleå

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4

Family vacation in Lulea

Sunday, January 01, 2017, Ramsey, New Jersey, KimDobson

We booked 2 rooms. Our kids' room has 2 twin beds, and was larger overall, including the bathroom. They had a view of the front Street. Our room was a double with far less square footage and a view of…

We booked 2 rooms. Our kids' room has 2 twin beds, and was larger overall, including the bathroom. They had a view of the front Street. Our room was a double with far less square footage and a view of the air shaft. Both rooms were impeccably clean and had comfortable beds. Both rooms were overheated but the radiators were adjustable so we were comfortable after turning the heat down to 1. Biggest drawback: no clothes storage other than a few hangers in the cupboard. No dresser with drawers. That meant living out of suitcases. Not the end of the world, but don't drawer space would have been nice.

Owner Response

Monday, January 09, 2017

Dear Kim, Thank you very much for leaving us a review here at TripAdvisor. We are happy that you were satisfied and we thank you for your comments and suggestions. Welcome back to us next time in Luleå! Best regards, Nathalie C Quality Hotel Luleå

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5

Lovelly breakfast

Tuesday, December 27, 2016, Gothenburg, Sweden, Jørge R

The breakfast is just surprisingly good! I am vegan and even if I didn't say anything to them, there was various options for me. The bathrooms and rooms are very comfortable and clean. I do recommend…

The breakfast is just surprisingly good! I am vegan and even if I didn't say anything to them, there was various options for me. The bathrooms and rooms are very comfortable and clean. I do recommend it. Near downtown.

Owner Response

Wednesday, December 28, 2016

Dear Jörge R, Thank you so much for your positive feedback! We hope to see you soon again! Best regards, Nathalie C Quality Hotel Luleå

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4

Quiet Hotel in the City Center

Monday, December 12, 2016, Hannover, Germany, A K

Stayed in the hotel for two nights. Got a room in the first floor facing Storgata directly above the entrance of the hotel. Was expecting quite some noise from people entering and leaving the hotel, b…

Stayed in the hotel for two nights. Got a room in the first floor facing Storgata directly above the entrance of the hotel. Was expecting quite some noise from people entering and leaving the hotel, but I heard nothing whatsoever. The room itself was of average size for a hotel of that price range. The shower, however, is combined with the bath, which creates some flooding of the bath room when taking a shower. Also, I have seen bigger showers in hotels of that price-range. The room was tidy and clean and has enough storage for a single person. The breakfast in the hotel is nice and offers quite some variety, even when coming during the later hours of the buffet. There is, however, some chill-out / relaxation music being played in the breakfast area. That might be nice if you like that kind of music, but I was slightly annoyed after being exposed to it for like 15min. There apparently is a garage in the hotel but when I came, there was no free parking available, so I had to park in the city (which requires you to pay parking fees as well). Also, I did not look at the parking facilities, so I cannot rate their size. I did not use the relaxation area / pool. The hotel is located directly in the city center and you can walk to all of the shops in the city center. If you're just visiting Luleå you probably don't need a car at all. The bus service to the airport operates every 30 minutes during the day time and it takes around 20 min to reach the airport. You can walk to the bus stop from the hotel.

Owner Response

Thursday, December 15, 2016

Dear AK, Thank you for sharing the feedback of your stay at Quality Hotel Luleå on TripAdvisor. We liked to hear that you were satisfied and we wish you welcome back! Best regards, Nathalie C Quality Hotel Luleå

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2.430.126.000 25
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